Employee Experience & Engagement Lead

Manulife Financial Corporation; Makati; Hybrid; PHP 2,400,000 - 4,200,000; Full time

Job summary

Manulife Financial Corporation, delivering the MCBL bancassurance partnership with China Bank Life Assurance, seeks a Communications and Engagement Manager to elevate the employee experience. You will guide the employee journey from hiring through separation, aligning with leadership and HR to deliver sales‑driven, meaningful improvements.

This role emphasizes strategy, governance, digital adoption, and measurement, enabling leaders with practical tools and building an Engagement Champions

Qualifications

• Proven leadership of cross-functional, multi-stakeholder initiatives in complex environments.
• Demonstrated ability to enable leaders and scale engagement through influence and governance.
• Data driven in making decisions and crafting initiatives.
• Must have very strong written, verbal and presentation communication skills.
• Must be strong in Power Point, Word, and Excel; Experience in Photoshop, Canva and other marketing tools a plus.

Responsibilities

• Own and govern Employee Experience and Customer Journey across the MCBL organization with cross-functional partners.
• Lead internal communication initiatives and manage a governance plan.
• Direct Digital Adoption by positioning platforms as enablers of the employee experience.
• Oversee listening strategies and translate feedback into practical actions.
• Empower leaders with insights and establish an Engagement Champions Network to drive engagement moments.

Skills

Leadership

Data-driven

Communication skills

PowerPoint

Word

Excel

Photoshop

Canva

Education

Bachelor’s Degree

Tools

Photoshop

Canva

Marketing tools

Job description

Manulife Financial Corporation, delivering the MCBL bancassurance partnership with China Bank Life Assurance, seeks a Communications and Engagement Manager to elevate the employee experience. You will guide the employee journey from hiring through separation, aligning with leadership and HR to deliver sales‑driven, meaningful improvements.

This role emphasizes strategy, governance, digital adoption, and measurement, enabling leaders with practical tools and building an Engagement Champions