Employee Experience & Engagement Leader (Hybrid)
Manulife
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
Manulife China Bank Life Assurance (MCBL) seeks an Engagement Manager to elevate the employee experience across hiring, onboarding, development, and retention in a sales‑driven bancassurance setting. You will guide leaders, align with enterprise experience standards, and drive initiatives with cross‑functional teams for measurable impact.
You will partner with Recruitment, Training, and HR partners to ensure business ownership, address feedback, and embed digital tools into onboarding and
Qualifications
- Proven leadership of cross‑functional, multi‑stakeholder initiatives in complex environments.
Responsibilities
- Own and govern the MCBL Employee Experience by translating enterprise architecture into practical, sales‑relevant experiences for FSAs, Sales Leaders, and Head Office.
- Align employee experience design with enterprise principles while tailoring touchpoints to a sales‑driven workforce.
- Design and govern moments that matter across the employee journey (Attraction, Onboarding, Development, Engagement & Retention, Separation).
- Partner with Recruitment, Training, People Partners, and Business Leaders to ensure ownership sits with the business.
- Use employee insights to identify friction points and recommend improvements that boost productivity, belonging, and retention.
Skills
Education
Tools
Job description
Manulife China Bank Life Assurance (MCBL) seeks an Engagement Manager to elevate the employee experience across hiring, onboarding, development, and retention in a sales‑driven bancassurance setting. You will guide leaders, align with enterprise experience standards, and drive initiatives with cross‑functional teams for measurable impact.
You will partner with Recruitment, Training, and HR partners to ensure business ownership, address feedback, and embed digital tools into onboarding and
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
