Employee Communications Director

Percepta LLC; Pasay; On-site; PHP 4,914,004 - 7,371,007; Full time

Benefits offered by this job

Competitive compensation package

Performance-based bonuses

Healthy benefits package

Inclusive culture

Job summary

Percepta LLC is seeking an Employee Communications Director in Pasay, Philippines, to lead the evolution of internal communications. In this strategic role, you will drive transformation initiatives and align communication with the company's employment brand. The successful candidate will have exceptional leadership skills, a proven track record in communications, and the ability to influence C-suite executives. This hybrid position requires working primarily US hours, offering a competitive compensation and benefits package.

Qualifications

• Proven track record in building communications functions and advising executives.
• Demonstrated ability to influence C-suite decision-making.
• Masterful writing and editing with focus on sensitive organizational content.
• Ability to connect communication measurement to business performance.

Responsibilities

• Craft enterprise communication vision and strategy.
• Align internal communication with business strategy and brand positioning.
• Drive transformation initiatives through storytelling and employee engagement.
• Champion measurement innovation for internal communications.
• Lead during crises and reputation challenges.

Skills

Internal communications leadership

Exceptional English and executive presence

Ability to work primarily US hours

Masterful writer and editor

Strategic insights leader

Hands-on content leadership

Job description

Job Description - Employee Communications Director (04C5A)

Employee Communications Director

Lead the evolution of how TTEC connects, engages, and inspires its global workforce. As a Director, Employee Communications working hybrid in Five Ecom, Pasay, you'll work with executive leadership to formulate enterprise communication vision aligned with employment brand and lead a global team while partnering on initiatives that support business strategy, driving transformation initiatives, and positioning internal communications as a strategic business function—while you #experienceTTEC, an award-winning employment experience and company culture.

A bit more about your role You’ll partner across People & Culture and business teams to keep messages timely, accurate, and engaging.

What you’ll be doing

• Craft enterprise communication vision and strategy while personally crafting C-level messaging and leading a global communications team
• Partner with C-suite to align internal communication with business strategy, brand positioning, and organizational culture aspirations
• Drive enterprise-wide transformation initiatives through strategic storytelling, change management, and employee engagement programs
• Champion measurement innovation and insights capability that positions internal communications as strategic business function
• Lead organization through crisis, reputation challenges, and transformational change with poise, strategic clarity, and executive partnership
• Shape organizational communication philosophy, emerging channel strategy, and investment priorities that position company for future success

What you bring to the role

• Comprehensive internal communications leadership with proven track record building functions, advising executives, and driving business outcomes at scale
• Exceptional English and executive presence with demonstrated ability to influence C-suite decision-making and develop senior communication talent globally
• Ability to work primarily US hours while leading with enterprise mindset and global perspective, ensuring communication function serves as strategic business partner across organization
• Masterful writer and editor who personally creates most sensitive organizational content while setting standards for team excellence
• Strategic insights leader who connects communication measurement to business performance and uses data to drive organizational decisions
• Seamlessly integrates hands‑on content leadership with functional strategy, organizational development, and enterprise‑level influence

What you can expect

• An organization supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• A competitive compensation package including opportunities for performance‑based bonuses, a healthy benefits package that includes those you’d expect and maybe a few that would pleasantly surprise you

Visit https://mybenefits.ttec.com/ for more information.

About TTEC

TTEC is a global customer experience technology and services company focused on the design, implementation, and delivery of transformative solutions for many of the world’s most iconic and disruptive brands. We are committed to creating a diverse and inclusive workplace where every employee feels valued, respected, and empowered to contribute to our shared success.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different perspective and for you to bring value to the table in your own unique way.

Primary Location

Five Ecom, Pasay (Hybrid). The role works primarily with US hours.

#LI-Hybrid