Empathetic Patient Scheduling Specialist

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Health insurance and wellness programs

Paid training

Career growth opportunities

Supportive team culture

Job summary

A healthcare recruitment company is seeking a reliable Healthcare Customer Service Representative to assist patients with appointment scheduling. The role involves managing incoming calls, updating patient information, and coordinating schedules with healthcare providers. Candidates should possess a high school diploma, strong communication skills, and a calm demeanor under pressure. Benefits include competitive salary and health insurance.

Qualifications

• High school diploma or GED required; additional education in healthcare administration or customer service is a plus.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to remain calm and professional in a fast-paced environment.

Responsibilities

• Manage a high volume of incoming calls from patients seeking to book, confirm, or modify appointments.
• Gather and update patient information accurately.
• Coordinate schedules with healthcare providers to optimize availability.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Scheduling software

EMR systems

Job description

A healthcare recruitment company is seeking a reliable Healthcare Customer Service Representative to assist patients with appointment scheduling. The role involves managing incoming calls, updating patient information, and coordinating schedules with healthcare providers. Candidates should possess a high school diploma, strong communication skills, and a calm demeanor under pressure. Benefits include competitive salary and health insurance.