Empathetic Healthcare Claims & Benefits Agent

Lexie Staffing co.; Pasig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A healthcare staffing agency is looking for a Customer Service Representative to assist providers and members with their healthcare needs in Metro Manila. You will be responsible for handling calls, guiding patients through claims, verifying information, and resolving issues. This position welcomes college graduates and undergraduates with some work experience. Join our team and ensure every interaction is professional and empathetic.

Qualifications

• Customer service experience preferred but not required.
• Strong communication skills for phone and email interactions.

Responsibilities

• Handle inbound and outbound calls related to healthcare and insurance.
• Guide patients through claims and benefits.
• Verify and update patient information.

Education

College Graduate

2nd Year College Completers/Undergraduate with 6 months experience

Job description

A healthcare staffing agency is looking for a Customer Service Representative to assist providers and members with their healthcare needs in Metro Manila. You will be responsible for handling calls, guiding patients through claims, verifying information, and resolving issues. This position welcomes college graduates and undergraduates with some work experience. Join our team and ensure every interaction is professional and empathetic.