Electronic Security Systems Support Specialist

GUARD ALL ELECTRONIC SECURITY SYSTEMS, INC.; Makati; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Health benefits

Career development

Job summary

GUARD ALL ELECTRONIC SECURITY SYSTEMS, INC. in Makati City is seeking a skilled Technical Support professional to ensure smooth operation of electronic security systems and provide prompt customer assistance.

You will troubleshoot, diagnose issues, and escalate complex problems while keeping up-to-date with industry trends. The role requires shifting schedule and a customer-focused attitude.

Qualifications

• Experience with electronic security systems including installation, programming, troubleshooting and maintenance.
• Strong communication skills; able to explain technical information to non-technical customers.
• Willing to work on shifting schedule.
• Preferably IT/Engineering or related course graduate.

Responsibilities

• Respond to and resolve customer inquiries related to electronic security systems promptly.
• Troubleshoot and diagnose problems; provide technical guidance to customers.
• Escalate complex issues to appropriate teams for resolution.
• Stay updated with latest technologies and best practices in electronic security.

Skills

Electronic security systems

Alarm system

Gate system

Door access system

Troubleshooting

Customer support

Communication skills

Shifting schedule

Education

IT/Engineering degree preferred

Job description

GUARD ALL ELECTRONIC SECURITY SYSTEMS, INC. in Makati City is seeking a skilled Technical Support professional to ensure smooth operation of electronic security systems and provide prompt customer assistance.

You will troubleshoot, diagnose issues, and escalate complex problems while keeping up-to-date with industry trends. The role requires shifting schedule and a customer-focused attitude.