Electrical Technical Support Engineer

HRTx Inc; Makati; In loco; PHP 446.000 - 725.000; Tempo pieno

Descrizione del lavoro

HRTx Inc. in Makati City is seeking an Electrical Technical Support Engineer to deliver technical assistance, troubleshooting, diagnostics, and engineering support for solar PV systems and related electrical equipment.

You will investigate issues, propose corrective actions, and coordinate with customers, suppliers, and field personnel to ensure timely resolutions. You will review electrical measurements, fault logs, and monitoring reports, perform diagnostics, support preventive maintenance,

Competenze

• Bachelor's degree in Electrical Engineering or related field.
• Experience in electrical troubleshooting and diagnostics.
• Experience with solar PV systems or renewable energy equipment is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.

Mansioni

• Provide technical assistance for solar PV systems and electrical equipment.
• Investigate reported technical issues and coordinate with teams to resolve.
• Review electrical measurements, fault logs, and monitoring reports.
• Support preventive and corrective maintenance activities.
• Prepare technical reports and maintain service documentation.

Conoscenze

Analytical thinking

Troubleshooting

Communication skills

Technical documentation

Formazione

Bachelor's degree in Electrical Engineering

Strumenti

Electrical testing instruments

Descrizione del lavoro

Work Location: Makati City

Work Set-up: Fully Onsite | Dayshift | Monday - Friday

Job Description

The Electrical Technical Support Engineer will provide technical assistance, troubleshooting, diagnostics, and engineering support for solar PV systems and related electrical equipment. This role is responsible for investigating technical issues, identifying possible equipment or installation faults, recommending corrective actions, and coordinating with internal teams, customers, suppliers, and field personnel to ensure effective resolution of technical concerns.

Key Responsibilities

Technical Support and Troubleshooting

• Provide technical assistance for solar PV systems, electrical equipment, and related installations.
• Investigate reported technical issues, system abnormalities, and equipment malfunctions.
• Analyze technical concerns and determine whether issues are related to equipment failure, electrical wiring, installation, configuration, or monitoring systems.

Electrical and Equipment Diagnostics

• Perform technical assessments and assist in diagnosing electrical and equipment-related problems.
• Review electrical measurements, equipment readings, system performance data, and fault logs.
• Interpret inverter alarms, error codes, equipment status, and monitoring system reports.

Preventive and Corrective Maintenance

• Support preventive maintenance activities to help ensure the reliability and performance of solar PV systems and electrical equipment.
• Assist in investigating and resolving recurring technical and operational issues.
• Recommend maintenance activities and corrective measures based on equipment condition and system performance.

Customer and Internal Technical Support

• Respond to technical inquiries and concerns from customers, internal teams, and field personnel.
• Explain technical issues and recommended solutions in a clear and understandable manner.
• Provide technical guidance during troubleshooting, maintenance, and system operation.

Technical Documentation and Reporting

• Prepare technical reports, troubleshooting records, service reports, and maintenance documentation.
• Document reported issues, diagnostic findings, actions taken, and recommended solutions.
• Maintain accurate records of recurring equipment faults, system abnormalities, and resolved concerns.

Qualifications

• Bachelor's degree in Electrical Engineering or a related engineering field.
• Relevant experience in electrical engineering, technical support, equipment maintenance, construction, EPC, industrial operations, or related industries.
• Experience in electrical troubleshooting, technical diagnostics, equipment inspection, or maintenance.
• Previous experience supporting solar PV systems, inverters, or renewable energy equipment is an advantage.
• Understanding of electrical fundamentals, including AC/DC systems, voltage, current, grounding, and electrical protection.
• Ability to interpret electrical diagrams, wiring schematics, equipment manuals, and technical specifications.
• Familiarity with electrical testing instruments such as multimeters, clamp meters, and insulation resistance testers.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Good written and verbal communication skills.
• Ability to prepare technical documentation and communicate findings effectively.

Preferred Technical Knowledge and Skills

• Understanding of three-phase electrical systems and single-phase electrical systems.
• Knowledge of Wye (Star) and Delta connections, including their configurations, applications, and differences.
• Understanding of line-to-line voltage and line-to-neutral voltage.
• Knowledge of the relationship between phase voltage and line voltage in a balanced three-phase Wye system.
• Understanding of AC and DC electrical systems.
• Knowledge of neutral and grounding/earthing systems and their respective functions.
• Understanding of electrical circuits, current, voltage, resistance, power, and power factor.
• Familiarity with electrical protection devices, including circuit breakers, fuses, and protective relays.