Education Lead — Sanctions Screening Operations

HSBC; Philippines; On-site; PHP 700,000 - 1,300,000; Full time

Job summary

HSBC is seeking an Education Senior Trainer for Sanctions Screening Operations. This global role focuses on developing and delivering learning solutions that build staff capability in payment screening and related domains across connected locations.

You will lead content creation for new hires, BAU and refresher programs, while coaching trainers to ensure domain expertise. The position requires strong payments knowledge, 3–6 years in sanctions/screening operations, and leadership in a matrix

Qualifications

• Graduate in any discipline with strong training background.
• Minimum 3-5 years in Learning & Development or training environments.
• Experience managing Screening Operations and training programs.
• Strong communication and presentation skills.
• Ability to work across multiple sites and cultures.
• CGSS Certification preferable.

Responsibilities

• Develop Screening operations staff through effective training delivery to ensure highly capable staff.
• Support content development and global learning initiatives across curricula.
• Deliver cross-site training and accreditation opportunities for the team.
• Create and update training materials for new hires, BAU, and refresher sessions.
• Lead and coach trainers to achieve domain expertise in payment and name/adverse media screening.
• Ensure training schedules are implemented and learning channels are utilized.
• Monitor feedback and adjust programs to meet regulatory and business needs.

Skills

Payments knowledge

Sanctions Screening

Training experience

Leadership

Communication skills

Education

Graduate in any discipline

Job description

HSBC is seeking an Education Senior Trainer for Sanctions Screening Operations. This global role focuses on developing and delivering learning solutions that build staff capability in payment screening and related domains across connected locations.

You will lead content creation for new hires, BAU and refresher programs, while coaching trainers to ensure domain expertise. The position requires strong payments knowledge, 3–6 years in sanctions/screening operations, and leadership in a matrix