EDI Systems Analyst

Philtech Inc.; Metro Manila; On-site; PHP 350,000 - 700,000; Full time

Job summary

Philtech Inc. Manila hosts an EDI team responsible for day-to-day operations and partner support across trading partners, internal stakeholders, and system operations. The position focuses on enabling paperless transactions and maintaining EDI mappings.

The role requires hands‑on EDI platform experience, strong analytical abilities, and coordination with US‑based teams to ensure timely processing and initiative implementation.

Qualifications

• Knowledge of EDI standards (ANSI X12; EDIFACT preferred).
• Proficiency with EDI platforms and mapping tools (Sterling, Gentran, Cleo, Seeburger, or equivalent).
• Proficiency with EDI communication protocols such as AS2 and SFTP.
• Experience supporting high‑volume, business‑critical EDI integrations in retail or supply-chain contexts.
• Strong analytical, documentation, and cross‑functional communication skills.

Responsibilities

• Provide daily support to trading partners and internal customers for paperless transactions (POs, invoices, remittance advices, catalog data).
• Establish, test, and manage EDI partnerships with trading partners and suppliers.
• Monitor exception reporting and manage issue resolution for timely transaction processing.
• Investigate and resolve business and system problems with root-cause analysis.
• Maintain specification documentation for external suppliers and retailer partners.
• Coordinate changes to data transaction structures/content formats with external companies.
• Support implementation of new electronic business initiatives.
• Provide analysis and periodic reports on progress, performance, and improvement opportunities.

Skills

EDI standards

AS2/SFTP

EDI problem solving

Cross-functional communication

Tools

Sterling

Gentran

Cleo

Seeburger

Job description

The Manila-based EDI team will own the full range of day-to-day EDI operations and support responsibilities, providing consistent coverage across trading partners, internal stakeholders, and system operations.

Key Responsibilities include, but are not limited to:

• Provide daily support to trading partners and internal customers for paperless transactions, including purchase orders, invoices, remittance advice, and catalog data.
• Establish, test, and manage Electronic Data Interchange (EDI) partnerships with trading partners and suppliers.
• Monitor exception reporting and manage issue resolution to ensure timely, accurate transaction processing.
• Investigate and resolve business and system problems, performing root cause analysis to prevent recurrence.
• Maintain specification documentation for external suppliers and retailer partners.
• Coordinate changes to data transaction structures and content formats with external companies.
• Provide support for implementing new electronic business initiatives.
• Perform analysis and provide periodic reports on progress, performance, and improvement opportunities.

Technical Requirements embedded in role execution:

• Working knowledge of EDI standards (ANSI X12; EDIFACT preferred).
• Hands‑on experience with EDI platforms and mapping tools (e.g., Sterling, Gentran, Cleo, Seeburger, or equivalent).
• Proficiency with EDI communication protocols such as AS2 and SFTP.
• Experience supporting high‑volume, business‑critical EDI integrations, preferably in a retail or supply‑chain environment.
• Strong analytical, documentation, and cross‑functional communication skills to support collaboration with US‑based teams.

Work location: BGC, Taguig. Work schedule: 10:00 PM to 7:00 AM (MNL time) with a 4-day per week return-to-office (RTO) requirement.