Ecommerce QA & Process Excellence Analyst

Klaiya; Metro Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A dynamic e-commerce company in Metro Manila is seeking a Quality Assurance (QA) Analyst to ensure compliance with operational standards. The ideal candidate will review internal processes, document findings, and recommend improvements based on audits. A bachelor's degree and 1-3 years of QA experience are required. Candidates with strong analytical skills and experience in e-commerce are preferred.

Qualifications

• 1-3 years of experience in a QA, process audit, or compliance role.
• Familiarity with documentation tools and QA evaluation frameworks.
• Experience in process-driven industries is an advantage.

Responsibilities

• Audit and review existing Standard Operating Procedures.
• Monitor and evaluate workflow efficiency for quality goals.
• Document findings and maintain QA logs and reports.

Skills

Analytical skills

Observation skills

Verbal communication

Written communication

Education

Bachelor's degree in Business, Operations, Quality Management, or related field

Tools

Google Data Studio

Power BI

Job description

A dynamic e-commerce company in Metro Manila is seeking a Quality Assurance (QA) Analyst to ensure compliance with operational standards. The ideal candidate will review internal processes, document findings, and recommend improvements based on audits. A bachelor's degree and 1-3 years of QA experience are required. Candidates with strong analytical skills and experience in e-commerce are preferred.