Ecommerce Partnership Specialist

Igloo; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Igloo in the Philippines is seeking an Ecommerce Partnership Specialist to drive growth through TikTok Shop and social commerce ecosystems. The role blends business development with merchandising instincts: identify high-potential sellers, curate assortments, negotiate exclusive terms, and help merchants maximize GMV via live streams and short videos.

You will collaborate with Content and Creator Operations teams, monitor seller metrics, and shape promotional calendars to accelerate revenue on

Qualifications

• 3-5 years of experience in BD, category management, or merchandising/buying in a major e-commerce setting.
• Deep TikTok Shop expertise, including affiliate console, live-stream operations, and creator matching.
• Proven track record of growing relationships with digital merchants and online sellers.

Responsibilities

• Merchant Acquisition & Seller Management: identify, pitch, onboard top e-commerce sellers and brands onto TikTok Shop; negotiate terms.
• Assortment Curation & Trend Analysis: analyze TikTok trends and data to select hero products and optimize pricing.
• Cross-Functional Collaboration: partner with Content and Creator Ops to align products with creators and monitor key seller metrics.

Skills

Business Development

Category Management

Merchandising/Buying

Negotiation

Data-Driven Decision Making

Trend Analysis

Communication

Tools

Excel

Google Sheets

Job description

Ecommerce Partnership Specialist

Company : Igloo Job Type : Full Time Philippines

Job Description - Ecommerce Partnership Specialist

Description

We are seeking a strategically minded, results-driven Business Development professional to accelerate our growth specifically through TikTok Shop and social commerce ecosystems.

The ideal candidate possesses a unique hybrid personality: the hustle and negotiation skills of a BD, combined with the analytical product-curation instincts of an E-commerce Buyer/Merchandiser. You will be responsible for identifying high-potential e-commerce sellers, managing product assortments, negotiating exclusive deals, and helping merchants optimize their revenue potential via TikTok's live-streaming and short-video architecture.

Key Responsibilities

1. Merchant Acquisition & Seller Management (The BD Hustle)

• Identify, pitch, and onboard top-tier e-commerce sellers, brands, and distributors onto our TikTok Shop ecosystem.
• Act as a strategic consultant to sellers, educating them on how to optimize their TikTok Shop setups, live streams, and short-video affiliate strategies.
• Negotiate commercial terms, commission overrides, and exclusive product drops/campaign mechanics with merchants.

2. Assortment Curation & Trend Analysis (The Merchandiser/Buyer Mindset)

• Analyze TikTok viral trends, consumer buying behavior, and e-commerce data to identify "hero products" and high-demand categories.
• Work closely with onboarded sellers to curate the right product mix, ensure inventory readiness, and manage competitive pricing structures.
• Develop promotional calendars and campaign-specific bundles (e.g., Double-Day sales, Mega Campaigns) to maximize Gross Merchandise Value (GMV).

3. Cross-Functional Collaboration

• Partner with internal Content and Creator Operations teams to match your acquired sellers' products with the right TikTok Creators/Affiliates.
• Monitor daily/weekly seller metrics (GMV, fulfillment rates, out-of-stock ratios) and step in with operational solutions when needed.

Requirements

Experience & Background

• 3-5 years of experience in Business Development, Category Management, or Merchandising/Buying within a major e-commerce platform (e.g., Shopee, Lazada, TikTok Shop), an enabler, or a fast-paced retail brand.
• Deep TikTok Shop Expertise: A solid, practical understanding of how TikTok Shop operates, including the affiliate console, live-stream operations, and creator matching mechanics.
• Proven track record of managing and growing relationships with digital merchants and online sellers.

Technical Skills & Competencies

• Commercial Acumen: Strong negotiation skills with a deep understanding of e-commerce margins, take rates, and pricing psychology.
• Data-Driven Merchandising: Proficiency in Excel/Google Sheets to analyze sales data, track category performance, and forecast inventory needs based on content trends.

Personality Traits & Soft Skills

• The "Buyer" Eye: Has a natural instinct for what products will sell, what looks good on a digital shelf, and how to spot a viral product trend before it peaks.
• The "BD" Grit: Outgoing, resilient, and proactive. Not afraid to cold-call, network, and hustle to get the best sellers on board.
• Adaptability: Thrives in the highly volatile, fast-paced world of social commerce where trends change weekly.