eCommerce B2B Administrator

Xerox Philippines; Philippines; Hybrid; PHP 500,000 - 900,000; Full time

Job summary

Xerox Philippines is seeking a skilled eCommerce Administrator to manage and optimize B2B websites, customize catalogs for enterprise accounts, and coordinate with cross-functional teams. You will handle content, onboarding, and platform enhancements to deliver a seamless online purchasing experience.

The role requires 5+ years in web content management or related fields, knowledge of Adobe Commerce, HTML/CSS, and strong stakeholder communication. Hybrid work with NA night shift is offered.

Qualifications

• Bachelor's degree in IT, business, marketing, communications, or a related field.
• Minimum of 5 years of experience in web content management, website administration, web design, eCommerce operations.
• Experience administering B2B eCommerce platforms and customer-facing websites.
• Working knowledge of Adobe Commerce (Magento) or similar eCommerce platforms.
• Basic HTML and CSS skills.
• Experience with web content management and digital asset maintenance.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams.
• Familiarity with Adobe Photoshop or other image-editing applications is an advantage.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail and process-oriented thinking.
• Ability to work independently while effectively collaborating with cross-functional teams.
• Business-focused mindset with a commitment to delivering high-quality customer experiences.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to work North America hours.

Responsibilities

• Create, configure, and maintain customer-specific B2B eCommerce sites and catalogs.
• Develop customized catalogs for enterprise accounts within third-party eProcurement systems.
• Build and maintain site content, landing pages, navigation structures, and product catalogs.
• Support new site implementations, customer onboarding, and platform enhancements.
• Partner with internal stakeholders to gather requirements and implement customer-specific solutions.
• Participate in customer site reviews and provide recommendations based on best practices.
• Update website content and configurations based on contract changes, business requirements, and customer needs.
• Monitor site functionality, content accuracy, and platform performance to identify and resolve issues.
• Conduct quality assurance reviews to ensure optimal user experience and content integrity.
• Support continuous improvement initiatives by identifying opportunities to enhance processes, tools, and platform efficiencies.
• Maintain documentation related to site configurations, processes, and customer requirements.
• Collaborate with Product Marketing and Digital Commerce teams to ensure content remains accurate and aligned with business objectives.

Skills

Web content management

Website administration

Web design

eCommerce operations

HTML/CSS

Microsoft Office

Strong communication

Stakeholder management

Organizational skills

Independent work

Customer experience focus

Multitasking

Education

Bachelor's degree in Information Technology, Business, Marketing, Communications, or a related field

Tools

Adobe Commerce (Magento)

Microsoft Office

Adobe Photoshop

Job description

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

The eCommerce B2B Administrator is responsible for the setup, administration, maintenance, and optimization of B2B eCommerce websites and customer-specific digital commerce solutions. This role works closely with internal stakeholders and customers to create customized catalogs, manage content, support site enhancements, and ensure an exceptional online purchasing experience. The position plays a key role in maintaining accurate and effective eCommerce platforms that support business growth and customer satisfaction.

Why Join This Team

• Be part of a growing Digital Commerce organization supporting North America customers.
• Gain exposure to enterprise-level eCommerce platforms and B2B digital commerce solutions.
• Work with cross-functional teams including Product Marketing, Customer Support, IT, and Account Management.
• Contribute to enhancing online customer experiences and digital transformation initiatives.
• Develop expertise in Adobe Commerce (Magento), web content management, and eProcurement platforms.

What You Will Do

• Create, configure, and maintain customer-specific B2B eCommerce sites and catalogs.
• Develop customized catalogs for enterprise accounts within third-party eProcurement systems.
• Build and maintain site content, landing pages, navigation structures, and product catalogs.
• Support new site implementations, customer onboarding, and platform enhancements.
• Partner with internal stakeholders to gather requirements and implement customer-specific solutions.
• Participate in customer site reviews and provide recommendations based on best practices.
• Update website content and configurations based on contract changes, business requirements, and customer needs.
• Monitor site functionality, content accuracy, and platform performance to identify and resolve issues.
• Conduct quality assurance reviews to ensure optimal user experience and content integrity.
• Support continuous improvement initiatives by identifying opportunities to enhance processes, tools, and platform efficiencies.
• Maintain documentation related to site configurations, processes, and customer requirements.
• Collaborate with Product Marketing and Digital Commerce teams to ensure content remains accurate and aligned with business objectives.

What You Need to Succeed

• Bachelor's degree in Information Technology, Business, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in web content management, website administration, web design, eCommerce operations, or a related discipline.
• Experience administering B2B eCommerce platforms and customer-facing websites.
• Working knowledge of Adobe Commerce (Magento) or similar eCommerce platforms.
• Basic HTML and CSS skills.
• Experience with web content management and digital asset maintenance.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams.
• Familiarity with Adobe Photoshop or other image-editing applications is an advantage.
• Strong communication and stakeholder management skills.
• Highly organized with strong attention to detail and process-oriented thinking.
• Ability to work independently while effectively collaborating with cross-functional teams.
• Business-focused mindset with a commitment to delivering high-quality customer experiences.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to work North America hours.

How We Set You Up for Success

• Comprehensive onboarding and training on Digital Commerce platforms and processes.
• Exposure to enterprise B2B eCommerce solutions and global customer accounts.
• Opportunities to develop expertise in Adobe Commerce, eProcurement systems, and digital content management.
• Collaboration with Product Marketing, IT, Customer Support, and Digital Commerce teams.
• Continuous learning and career development opportunities within Digital Commerce and Customer Experience functions.

Work Arrangement: Hybrid

Shift: North America Shift (Night Shift)