Field Service Technician - Onsite Repairs & Troubleshooting

HATASU E-Bike; Eastern Samar; On-site; PHP 167,400 - 256,680; Full time

Job summary

HATASU E-Bike in the Philippines is seeking a field service technician to repair customer units and dealer stocks, and to monitor cases through to completion. The role requires hands-on maintenance, on-site repairs, and timely documentation of service reports.

Candidates should have at least 6 months of relevant experience, be willing to work in the field, handle pressure, and possess a driver's license with motorcycle ownership being a plus. A practical, customer-focused mindset is essential.

Qualifications

• At least 6 months of experience; E-bike experience is a plus.
• Willing to work in the field.
• Ability to work under pressure.
• Must have a driver’s license; owning a motorcycle is an advantage.

Responsibilities

• Executes repair of customer units and dealer stocks; monitors progress until completion.
• Accomplishes Service Report for assigned cases on a timely manner.
• Coordinates retrieval of defective warranty parts.
• Battery maintenance charging requirement.
• Basic assemble/disassemble of unit.
• Basic troubleshooting skills

Skills

Troubleshooting

Battery maintenance

Field service

Basic mechanical assembly

Driver's license

Own motorcycle

Job description

HATASU E-Bike in the Philippines is seeking a field service technician to repair customer units and dealer stocks, and to monitor cases through to completion. The role requires hands-on maintenance, on-site repairs, and timely documentation of service reports.

Candidates should have at least 6 months of relevant experience, be willing to work in the field, handle pressure, and possess a driver's license with motorcycle ownership being a plus. A practical, customer-focused mindset is essential.