E-Commerce Specialist: Lazada/Shopee/Shopify Growth & Support

Instyle Newgem Cosmetic Corporation; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

Instyle Newgem Cosmetic Corporation in Quezon City, Metro Manila, is seeking a dedicated E-Commerce Staff to drive online sales and deliver exceptional customer experiences across digital platforms.

This full-time role involves managing product listings, processing orders, monitoring inventory, and supporting promotional campaigns to grow our cosmetics business. You will collaborate with warehouse, marketing, and customer service teams to improve processes and outcomes.

Qualifications

• Minimum 2-3 years of experience in e-commerce operations.
• Proficiency with Lazada, Shopee, and Shopify platforms.
• Excellent communication and data-entry accuracy.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Manage and update product listings with accurate descriptions and imagery.
• Process customer orders and prepare items for dispatch.
• Monitor inventory and prevent overselling.
• Respond to customer inquiries via email, chat, and phone.
• Handle returns and refunds per policy and maintain records.
• Support promotional campaigns and analyze sales data.

Skills

E-commerce operations

Customer service

Time management

Attention to detail

Communication skills

Team collaboration

Cosmetics knowledge

Tools

Lazada

Shopee

Shopify

Inventory management software

Microsoft Office

Job description

Instyle Newgem Cosmetic Corporation in Quezon City, Metro Manila, is seeking a dedicated E-Commerce Staff to drive online sales and deliver exceptional customer experiences across digital platforms.

This full-time role involves managing product listings, processing orders, monitoring inventory, and supporting promotional campaigns to grow our cosmetics business. You will collaborate with warehouse, marketing, and customer service teams to improve processes and outcomes.