Multi Media Specialist

Attiago Online Shop; Makati; Hybrid; PHP 334,800 - 558,000; Full time

Job summary

A dynamic online retail company is seeking an E-commerce Operations Manager to oversee daily operations and optimize performance across e-commerce platforms. The ideal candidate will have a bachelor's degree in Business or Marketing and 1-3 years of experience in e-commerce operations. Responsibilities include inventory management, sales analysis, and enhancing customer experience. This role offers a primarily office environment with opportunities for remote work.

Qualifications

• 1-3 years of experience in e-commerce operations or related fields.
• Detail-oriented, proactive, and possesses strong analytical abilities.

Responsibilities

• Manage day-to-day operations of domestic e-commerce platforms.
• Coordinate inventory management and fulfillment processes.
• Analyze sales data to optimize product listings and pricing strategies.
• Collaborate with marketing to execute promotions and enhance customer experience.
• Ensure timely response to customer inquiries and issues.
• Monitor industry trends and competitor activities.

Skills

Customer Relationship Management

Sales and Marketing

Vendor Management

Strong Communication Skills

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Responsibilities

• Manage day-to-day operations of domestic e-commerce platforms.
• Coordinate inventory management and fulfillment processes.
• Analyze sales data to optimize product listings and pricing strategies.
• Collaborate with marketing to execute promotions and enhance customer experience.
• Ensure timely response to customer inquiries and issues.
• Monitor industry trends and competitor activities.

Qualifications

• Educational Qualifications: Bachelor’s degree in Business, Marketing, or related field.
• Experience Level: 1-3 years of experience in e-commerce operations or related fields.
• Skills and Competencies: Proficiency in Customer Relationship Management, Sales and Marketing, Vendor Management, and strong Communication Skills.
• Responsibilities and Duties: Manage daily e-commerce operations, liaise with vendors, and enhance customer satisfaction.
• Working Conditions: Primarily an office environment with opportunities for remote work.
• Qualities and Traits: Detail-oriented, proactive, and possesses strong analytical abilities.