E-Commerce Shop Operations Associate (Open for Fresh Graduates)

Nextrade Philippines Inc.; Taguig; On-site; PHP 201,000 - 335,000; Full time

Job summary

Nextrade Philippines Inc. is seeking an E‑Commerce Associate/Specialist to manage the company’s online store and marketplaces. You will optimize product listings, coordinate digital marketing efforts, and analyze performance to drive revenue and enhance brand presence across digital channels.

Ideal candidates bring 1–2 years of e‑commerce experience, strong analytics, and excellent organizational and leadership skills to optimize the customer journey and ensure marketplace compliance.

Qualifications

• Bachelor’s degree in Business, Marketing, E‑Commerce, or a related field.
• 1–2 years of experience in e‑commerce or online retail.
• Strong understanding of e‑commerce platforms and online marketplaces.
• Experience with analytics tools and performance reporting.
• Excellent organizational, analytical, and leadership skills.

Responsibilities

• Manage the online store and marketplaces, ensuring accurate product listings and optimized listings.
• Develop strategies to increase online sales and improve conversion rates; monitor promotions and pricing.
• Coordinate digital marketing efforts with paid ads, social media, and email campaigns; track campaign performance.
• Coordinate with inventory and supply chain teams to maintain product availability and uploads.
• Monitor KPIs (traffic, conversion, AOV, CAC) and generate performance reports for management.
• Improve the customer journey and shopping experience; address feedback and optimize service processes.
• Ensure compliance with marketplace policies and performance standards.

Skills

E-commerce

Analytics

Leadership

Organization

Education

Bachelor's degree in Business/Marketing/E-Commerce

Tools

Analytics tools

Job description

The E-Commerce Associate/Specialist is responsible for managing and optimizing the company’s online sales channels. This role oversees the online store, digital marketing strategies, product listings, customer experience, and sales performance to drive revenue growth and enhance brand presence across digital platforms.

Key Responsibilities:

• 1. Online Store ManagementManage the company’s e-commerce website and marketplaces. Ensure product listings are accurate, updated, and optimized. Monitor website functionality, user experience, and checkout process.
• 2. Sales and Revenue Growth Develop strategies to increase online sales and conversion rates. Analyze sales data and identify growth opportunities. Manage promotions, pricing strategies, and seasonal campaigns.
• 3. Digital Marketing Coordination Collaborate with marketing teams, paid ads, social media, and email campaigns. Plan and execute online marketing initiatives to drive traffic and sales. Track and report campaign performance.
• 4. Product & Inventory Management Coordinate with inventory and supply chain teams to maintain product availability. Manage product uploads, descriptions, images, and categorization.
• 5. Data Analysis & Reporting Monitor KPIs such as traffic, conversion rates, average order value, and customer acquisition cost. Generate performance reports and insights for management.
• 6. Customer Experience Improve the online shopping experience and customer journey. Address customer feedback and optimize service processes.
• 7. Marketplace Management Manage sales channels such as marketplaces and third-party platforms. Ensure compliance with marketplace policies and performance standards.

Qualifications:

• -Bachelor’s degree in Business, Marketing, E-Commerce, or related field.
• -1–2 years of experience for e-commerce or online retail.
• -Strong understanding of e-commerce platforms and online marketplaces.
• -Experience with analytics tools and performance reporting.
• -Excellent organizational, analytical, and leadership skills.