E-Commerce Operations Specialist

Gensai Career Consulting Corp.; Makati; Hybrid; PHP 334,800 - 446,400; Full time

Job summary

A recruitment firm is seeking an E-Commerce Operations Specialist in Makati to manage daily e-commerce operations and optimize performance. The ideal candidate has a diploma and 2-3 years of related experience, with proficiency in Japanese. Responsibilities include overseeing order processes and collaborating with marketing teams. Flexible working conditions are offered.

Qualifications

• 2-3 years in e-commerce operations or related fields.
• Detail-oriented, proactive, strong communicator.
• Adept in problem-solving and culturally aware.

Responsibilities

• Manage daily e-commerce operations to ensure optimal performance.
• Oversee online order processing, fulfillment, and inventory management.
• Analyze sales data to identify trends and enhance customer experience.
• Collaborate with marketing teams to implement promotional strategies.

Skills

Proficient in Japanese (JLPT N3)

Order fulfillment

Data analysis

Inventory management

Site & content management

Digital marketing

Customer relationship management

Education

Diploma

Job description

Overview

On-site - Makati 1-3 Yrs Exp Diploma Full-time

Job Description

• Manage daily e-commerce operations to ensure optimal performance.
• Oversee online order processing, fulfillment, and inventory management.
• Analyze sales data to identify trends and enhance customer experience.
• Collaborate with marketing teams to implement promotional strategies.
• Coordinate with customer service to resolve issues promptly.
• Monitor website functionality and optimize for user experience.

Responsibilities and Duties

• Oversee order processes, analyze data for sales optimization, manage inventory, maintain website content, and enhance customer relations.

Qualifications

• Educational Qualifications: Diploma required; experience in e-commerce preferred.
• Experience Level: 2-3 years in e-commerce operations or related fields.
• Skills and Competencies: Proficient in Japanese (JLPT N3), order fulfillment, data analysis, inventory management, site & content management, digital marketing, and customer relationship management.
• Qualities and Traits: Detail-oriented, proactive, strong communicator, adept in problem-solving, and culturally aware.

Working Conditions

Office setting with potential remote work; flexible hours may be required.

Additional Notes

• Job Title: E-Commerce Operations Specialist
• Active status: Preview, Active today

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