E-commerce Operations Lead

Mini Depato Corp.; Pasay; On-site; PHP 52,000 - 100,000; Full time

Job summary

Mini Depato Corp. seeks an E-commerce Supervisor responsible for the daily operational performance of the brand’s e-commerce platforms.

You will translate brand strategy into flawless online execution across third-party marketplaces to increase conversions, reduce cancellations, and build brand loyalty. The role focuses on managing end-to-end order lifecycle, maintaining accurate catalogs, executing seasonal campaigns, and monitoring marketplace performance to safeguard customer trust and drive

Qualifications

• Bachelor’s degree in Business, Marketing or related fields.
• At least 2 years of proven experience in retail e-commerce or digital merchandising.
• Proficiency with e-commerce platforms and technical tools including Microsoft Office.

Responsibilities

• Manage and monitor the end-to-end eCommerce order lifecycle from order receipt to fulfillment, delivery, returns and resolution.
• Maintain accurate and optimized product catalogs across the eCommerce website and third-party marketplaces.
• Execute digital merchandising initiatives by implementing seasonal, promotional, and campaign content across online channels and ensure inventory-backed, live listings.
• Monitor marketplace performance and operational metrics, identify risks and opportunities, and escalate issues as needed.
• Oversee website and platform operations and functionality, monitor site performance and checkout experience, coordinate with IT for seamless customer journeys.
• Perform other tasks as may be assigned.

Skills

Attention to detail

Problem solving

Communication

Education

Bachelor’s degree in Business/Marketing or related fields

Tools

Microsoft Office

Job description

Mini Depato Corp. seeks an E-commerce Supervisor responsible for the daily operational performance of the brand’s e-commerce platforms.

You will translate brand strategy into flawless online execution across third-party marketplaces to increase conversions, reduce cancellations, and build brand loyalty. The role focuses on managing end-to-end order lifecycle, maintaining accurate catalogs, executing seasonal campaigns, and monitoring marketplace performance to safeguard customer trust and drive