E-commerce Executive (Hotel101-Cebu)

DoubleDragon Properties Corp.; Cebu City; On-site; PHP 600,000 - 960,000; Full time

Job summary

DoubleDragon Properties Corp. is seeking a Revenue Management professional in Cebu City to support daily, weekly, and monthly reporting to the GM and CFO.

You will monitor rates and performance, assist the Sales team with reporting, and manage CMS across B2C and B2B channels, while leveraging SiteMinder, OTA platforms, and Opera PMS to optimize revenue. The role requires 1 year in hotel reservations or e-commerce, a hospitality degree, strong customer service, and proficiency with MS Office.

Qualifications

• 1 year experience in Hotel Industry focusing on Reservations or E-Commerce/Distribution.
• Bachelor’s degree in hospitality, tourism, hotel management or equivalent.
• Strong customer service background.
• Proficient in MS Office: Excel and PowerPoint.
• Knowledge of CMS, Opera and related revenue/reservation tools.

Responsibilities

• Support E- Commerce/Revenue team with daily, weekly and monthly reports to GM & CFO.
• Monitor rates, analyze revenue performance and propose optimizations.
• Assist Sales with reports for weekly and monthly meetings.
• Manage CMS: rates and allocations for B2C & B2B channels.
• Handle back-end analytics and reporting (SiteMinder, OTAs, Google, CMS, Hotel App).
• Provide expertise on OTA/B2B best practices and partner relations.
• Conduct CMS/website audits and assist digital campaigns.

Skills

Revenue management

CMS management

OTA optimization

Excel

PowerPoint

Online distribution

Digital marketing

Customer service

Education

Bachelor's degree in Hospitality or Tourism

Tools

SiteMinder

Opera PMS

Google Analytics

Job description

Job Description

Revenue Management

• Work Closely and support E-Commerce manager on the Daily, Weekly & monthly Report submission to GM & CFO

• Monitoring of approved and loaded rates, initiate review of revenue performance of the properties, analyzing results and proposing based on findings.

• To support Sales team in reports generation for weekly Monthly meetings.

Distribution

• Responsible for timely and effective CMS Management (rates & allocations: B2C & B2B Channels)

• Managing back-end analytics & reports management: SiteMinder, OTA's, Google, CMS, and Hotel App and other tools in E-commerce/Revenue Management

• Strong business judgement and decision-making skills: able to assist concerns from the properties in relation to online bookings.

• Provide expertise on current industry best practices in handling OTAs and B2Bs

• Maintain good relationship with online business partners and key departments in all hotels.

Digital Marketing

• Conduct timely OTA and website audit on contents (not limited to description, photos and functionalities) Website, Hotel App, and OTA's

• Manage, Create and execute tactical digital ads:

• Identify new projects that will improve the E-Commerce and Digitalization plans.

QUALIFICATIONS:

• Must have 1 year experience in Hotel Industry preparing background in Reservations or E-Commerce/ Distribution.

• Bachelor's degree in hospitality, Tourism Hotel Management or Its equivalent.

• Strong Customer Service background

• Has strong knowledge and Background in MS Office: Excel and PowerPoint.

• Knowledgeable in different systems: CMS, Opera and other tools in revenue and reservations.