Dynamics 365 CRM Developer- Tech Specialist

Insight; Manila; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Health Insurance on Day 1 (HMO)

Hybrid work setup

Group Life Insurance

Work from another location up to 30+ (

Job summary

Insight seeks a delivery-focused Technical Specialist to work with customers and onshore teams, delivering AI Business Solutions across Dynamics 365, Power Platform, and Copilot Studio. You will join a people-first firm with a hybrid setup in Pasig City, Metro Manila, Philippines.

You will map client needs to Insight's offerings, drive high-quality delivery, and collaborate with ANZ engagement leads on planning and risk management while supporting the broader AI practice.

Qualifications

• 3-5+ years' experience in technical roles within professional services or enterprise delivery.
• Ability to map client business needs to Insight's AI offerings across Dynamics 365, Power Platform and Copilot Studio.
• Excellent written and verbal English communication skills with ANZ-based clients in multiple time zones.
• Proven analysis skills to understand requirements, define solutions and oversee delivery.
• Understands and manages project technical scope within budget and time constraints.

Responsibilities

• Develop solution knowledge, accelerators and reusable assets for Manila and APAC.
• Support the practice to meet financial targets through quality delivery and client satisfaction.
• Provide consulting across the full delivery lifecycle: discovery, design, build, deployment, testing, pilot, documentation, transition.
• Help customers resolve highly technical AI-enhanced workflows, automation and Copilot scenarios.
• Assist team members with complex development, configuration, integration and AI design challenges across Dynamics 365, Power Platform and Copilot Studio.
• Collaborate with project managers and ANZ leads on planning, milestones and risk management.
• Report project status back to PMs and Team Lead during execution.

Skills

English communication

Client engagement

Problem solving

Technical delivery

Tools

Dynamics 365

Power Platform

Copilot Studio

CRM configuration

Job description

Pasig, PH

Requisition Number: 104975

Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billionin revenue
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As a Technical Specialists, you are delivery-focused technology specialists, viewed as trusted advisors by clients and senior peers within the AI Business Solutions practice. The Technical Specialist is responsible for working directly with customers and onshore engagement teams to deliver and execute Insight's current and emerging AI Business Solutions offerings across Dynamics 365, Power Platform and Copilot Studio. Along the way you'll get to:

What you'll do at Insight

• Develop solution knowledge, accelerators and reusable assets, sharing this IP both within Manila and across the Asia Pacific practice.
• Focus on assisting the practice team to meet the Services Practice's financial targets through high-quality delivery and strong client satisfaction.
• Provide consulting services across the full delivery lifecycle: discovery, design, build, deployment, testing, pilot, documentation, and transition.
• Assist customers in resolving highly technical and complex problems, particularly those involving AI-enhanced workflows, automation and Copilot scenarios.
• Assists other team members in resolving complex development, configuration, integration and AI-related design problems across Dynamics 365, Power Platform and Copilot Studio.
• Collaborate with project managers and ANZ engagement leads on project planning, milestone tracking and risk management.
• Effectively and consistently report status of projects back to project managers and the Team Lead during execution.

What you'll need to join Insight

• 3-5+ years' experience in technical roles within a professional services or enterprise delivery environment.
• Ability to map client business needs to Insight's Microsoft AI Business Solutions offerings across Dynamics 365, Power Platform and Copilot Studio.
• Excellent written and verbal English communication skills, with the confidence to engage ANZ-based clients and stakeholders across time zones.
• Proven analysis skills with the ability to work with a client to understand requirements, define and present an appropriate solution, and oversee delivery.
• Understands and manages project technical scope to align with the budget and time available.

Technical Skills

• Strong hands-on experience with Microsoft Dynamics 365, including configuration, customisation, integration and data migration.
• Expert-level understanding of at least two Dynamics 365 First Party Applications (e.g., Sales, Customer Service, Field Service).
• Expert-level understanding and hands-on experience with Power Pages, Power Automate and Canvas Apps.
• Experience with complex CRM configuration and customisation including integration and data migration.

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offerall the benefits you expect—health, dental, vision, PTO—plus:

• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Hybrid Set up
• Group Life Insurance
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!