Dynamics 365 CE Intern: Business Analysis & Automation

Hitachi Solutions Philippines; Philippines; On-site; PHP 167,000 - 279,000; Part time

Job summary

Hitachi Solutions Philippines is seeking a CE Intern to support business analysis, D365 CE configuration, and solution delivery with a focus on Microsoft technologies and enterprise software.

You will participate in requirements workshops, document functional specs, map business processes to D365 capabilities, and contribute to data migrations and testing. The role emphasizes learning, collaboration, and practical exposure to CRM and low-code platforms.

Qualifications

• Pursuing a Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or related fields.
• Experience or exposure to at least one programming language (e.g., C#, Java, Python, JavaScript/TypeScript, C++) through coursework or projects.
• Basic understanding of object-oriented programming concepts.
• Familiarity with web technologies (HTML/CSS/JS) or simple app development.
• Exposure to Microsoft technologies such as Power Platform or Dynamics 365 basics.

Responsibilities

• Participate in requirements gathering workshops with business users.
• Document functional requirements using user stories and process flows.
• Perform gap-fit analysis between D365 CE functionality and business needs.
• Create and maintain functional specs and configuration workbooks.
• Map business processes to D365 capabilities (Sales, Service, etc.).
• Support change management including training materials and adoption tracking.
• Build and configure entities, forms, views, and dashboards in sandbox.
• Create Power Automate flows for business automation.
• Set up security roles and basic governance.
• Configure reports/dashboards (Power BI embedded).
• Perform data migration tasks using Data Loader or Azure Data Factory templates.
• Execute system and user acceptance testing with test cases.

Skills

Requirements gathering

Business analysis

Power Automate

CRM basics

Communication (English)

Team collaboration

Problem solving

Learning agility

Education

Bachelor's degree in CS/IT/SE/CE

Tools

D365 CE

Power Platform

Azure fundamentals

Git/GitHub

SQL

Data Loader/Azure Data Factory

Power BI

Job description

Hitachi Solutions Philippines is seeking a CE Intern to support business analysis, D365 CE configuration, and solution delivery with a focus on Microsoft technologies and enterprise software.

You will participate in requirements workshops, document functional specs, map business processes to D365 capabilities, and contribute to data migrations and testing. The role emphasizes learning, collaboration, and practical exposure to CRM and low-code platforms.