Duty Engineer - Hotel Maintenance Leader (Guest Focus)

Radisson Hotel Group; Quezon; On-site; PHP 420,000 - 600,000; Full time

Job summary

Radisson Hotel Group is seeking a proactive Duty Engineer to oversee hotel maintenance across guest rooms, plant, utilities, laundry and kitchens. You will lead a team, implement preventative maintenance, manage budgets, and ensure safety and compliance while delivering memorable guest experiences.

The role requires a licensed Mechanical Engineer, 1–3 years in hotel engineering, and strong leadership. Bachelor's degree is preferred.

Qualifications

• Licensed Mechanical Engineer certification or equivalent.
• Proven experience in property maintenance with strong problem-solving.
• Hands-on leadership and ability to lead-by-example.
• Commitment to guest service and hospitality excellence.
• Creative problem solving and advisory skills."
• 1–3 years of hotel engineering experience.
• 1 year supervisory experience preferred.
• Bachelor’s degree preferred in relevant field.
• Ability to resolve conflicts between guests, supervision and staff.
• Strong collaboration with hotel teams for effective operations.
• Advanced knowledge of building management and engineering systems.
• Excellent organizational skills.
• Strong written and verbal communication.
• Working knowledge of electrical, plumbing, HVAC, refrigeration and life-safety systems.

Responsibilities

• Lead the guest rooms maintenance program and coordinate schedules with relevant departments.
• Inspect maintenance works and ensure rooms are handed over in pristine condition.
• Coordinate with Front Office/Housekeeping on repair works and room status (Out of Service/Out of Order).
• Provide technical support to Electromechanical Technician and assist with servicing requests.
• Conduct regular walkarounds to identify defects and initiate repairs.
• Create monthly reports on top guest complaints and housekeeping-identified issues.

Skills

Problem solving

Guest service

Creativity

Team collaboration

Leadership

Communication (oral and written)

Safety and compliance

Education

Licensed Mechanical Engineer

Bachelor’s degree (preferred)

Job description

Radisson Hotel Group is seeking a proactive Duty Engineer to oversee hotel maintenance across guest rooms, plant, utilities, laundry and kitchens. You will lead a team, implement preventative maintenance, manage budgets, and ensure safety and compliance while delivering memorable guest experiences.

The role requires a licensed Mechanical Engineer, 1–3 years in hotel engineering, and strong leadership. Bachelor's degree is preferred.