Disability Case Specialist

Sun Life Financial; Taguig; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation

Fitness and wellness programs

Job summary

A prominent financial services company in Taguig is looking for a Disability Case Specialist to adjudicate disability eligibility for benefits. The role involves collaborating with various stakeholders, conducting interviews, and managing comprehensive case plans to support employee recovery. Ideal candidates should have a degree in Nursing or related fields, with a minimum of 2 years in disability management and strong proficiency in communication. A benefits package including medical, dental, and life insurance is offered.

Qualifications

• At least 2 years related experience in disability case management.
• Proficiency with computer applications is necessary.
• Ability to understand multiple levels of benefits.

Responsibilities

• Adjudicate disability claims for eligibility of benefits.
• Coordinate interventions like medical evaluations.
• Conduct interviews to develop case management plans.

Skills

Critical thinking

Customer service focus

Collaboration

Strong communication skills

Multi-tasking

Education

Degree in Nursing or allied medical courses

Tools

Windows PC applications

Job description

Disability Case Specialist page is loaded## Disability Case Specialistlocations: Taguig City, National Capital Region (Manila)time type: Full timeposted on: Posted 2 Days Agojob requisition id: JR00119345You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.**Job Description:*** Adjudicate disability for eligibility of short and long-term benefits. This includes reviewing and analyzing contractual, medical, functional and occupational information* Coordinate appropriate interventions including, but not limited to: Independent Medical Evaluations, Functional Capacity Evaluations, Ergonomic assessments, Medical Consultant Opinions, Rehabilitation Consultant resources, and Consulting Mental Health Experts* Work collaboratively with insured employees, clients, lawyers, health care practitioners and other stakeholders to obtain information, provide claim status, create action plans and communicate verbal and written decisions while maintaining confidentiality and privacy* Conduct telephone interviews to obtain information to develop and maintain outcome-focused case management plans to support employees in their recovery and return to work* Identify and assess medical and non-medical influencing factors, functional capability, restrictions and limitations* Build strong relationships with our clients: employers and their employees* Participate in face to face (virtual) client meetings* Engage in continuous learning about disability practices and toolsRequired Qualifications:* Degree in Nursing or any allied medical courses* At least 2 years related experience in disability case management* Strong BPO Healthcare experience* Proficiency with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications* Ability to multi-task including the ability to understand multiple products and multiple levels of benefits within each productCompetencies:* Critical thinking and analytical skills with a passion for solving challenging situations* Customer service focus; demonstrating empathy, with outstanding communication and listening skills* Ability to prioritize work items in order to meet client service standards and Sun Life best practice guidelines* Thrives in a dynamic, fast paced environment while maintaining attention to detail with complex claims and contracts* Adaptability, flexibility, and excellent organization skills* Ability to make sound decisions, supported by strong rationale* Resiliency and ability to manage challenging situations* Identifying opportunities to improve processes* Excellent written and verbal communication skills (English language)* Collaborative Team Player who can effectively work independently and with others\*Selected candidates will be required to take a written and oral language test to evaluate English language proficiency\*Selected candidates may be required to undergo a case study component during the interview* Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives* A benefits package including: medical, dental, life and disability insurance, and paid vacation* Comprehensive training program in classroom and ongoing to be set up for success* A friendly, collaborative and inclusive culture* Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle* Opportunity to work from home up once fully trained* An environment of continuous learning and improvement – Education Assistance provided**Job Category:**Call Centre**Posting End Date:**locations: Taguig City, National Capital Region (Manila)time type: Full timeposted on: Posted 30+ Days Ago**Shine together**At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.**Make life brighter**We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.**Shape the future**With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.Join a top employer for a brighter future. Visit