Disability Case Specialist - French Bilingual (For Pooling)

Sun Life Financial; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Sun Life Financial in the Philippines is seeking a Disability Case Specialist to adjudicate eligibility for short- and long-term benefits, reviewing contractual, medical, functional and occupational information. You will collaborate with insured employees, clients and health care professionals, conduct interviews in English and French, develop outcome-focused plans and support return-to-work goals.

Join a global leader focused on health, financial security and client service, with opportunities

Responsibilities

• Adjudicate disability for eligibility of short and long-term benefits, reviewing contractual, medical, functional and occupational information
• Coordinate interventions including Independent Medical Evaluations, Functional Capacity Evaluations, ergonomic assessments, medical opinions, and rehabilitation resources
• Work with insured employees, clients, lawyers, health care practitioners and stakeholders to obtain information, provide claim status, create action plans and communicate decisions while maintaining confidentiality
• Conduct telephone interviews in English and French to develop outcome-focused case management plans supporting return-to-work

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

Overall Purpose: Are you interested in contributing to the health of Canadians? At Sun Life, we believe health is a significant determinant of success for both organizations and individuals; if so, consider a career as a Disability Case Specialist at Sun Life Financial where we believe in the relentless pursuit of better health and where we support our client and their employees in this journey.

Responsibilities

• Adjudicate disability for eligibility of short and long-term benefits. This includes reviewing and analyzing contractual, medical, functional and occupational information
• Coordinate appropriate interventions including, but not limited to: Independent Medical Evaluations, Functional Capacity Evaluations, Ergonomic assessments, Medical Consultant Opinions, Rehabilitation Consultant resources, and Consulting Mental Health Experts
• Work collaboratively with insured employees, clients, lawyers, health care practitioners and other stakeholders to obtain information, provide claim status, create action plans and communicate verbal and written decisions while maintaining confidentiality and privacy
• Conduct telephone interviews in both English and French languages to obtain information to develop and maintain outcome-focused case management plans to support employees in their recovery and return to work
• Identify and assess medical and non-medical influencing factors, functional capability, restrictions and limitations
• Build strong relationships with our clients: employers and their employees
• Participate in face to face (virtual) client meetings
• Engage in continuous learning about disability practices and tools

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future.