Director, Special Projects

ShopBack; Santo Niño 1st; On-site; PHP 2,400,000 - 4,200,000; Full time

Job summary

ShopBack in the Philippines is seeking a highly driven operator to lead high-impact initiatives that fuel growth. This fast-track leadership development role will give you direct exposure to C-level executives and the senior leadership bench, using data to shape strategy and drive cross-functional execution.

Within a year, you will be ready to step into a leadership position with a proven track record, building the stakeholder management and people leadership muscle that underpins future P&L

Qualifications

• Hands-on AI builder experience with tools used by teams.
• 8–16 years in commercial, product, or ops roles with leadership exposure.
• Proven cross-functional project experience across multiple functions.
• Strong data analytics and ability to translate data into actions.
• Experience managing a small team (2–3 people).
• Growth mindset with strong problem-solving skills in ambiguous environments.
• Excellent cross-functional communication and stakeholder influence.
• Proven track record in multi-project leadership and delivery.
• Entrepreneurial mindset and ability to work in a fast-paced setting.

Responsibilities

• Lead end-to-end strategic initiatives aligned to ShopBack's priorities.
• Collaborate with C-Level and leadership to drive growth and operational excellence.
• Build and run detailed project plans including timelines, milestones, and resources.
• Unblock work and manage a lean cross-functional team to deliver impact.
• Identify gaps, propose scalable solutions, and implement changes.
• Demonstrate readiness for future P&L leadership roles.

Skills

AI Builder

Data analytics

People leadership

Cross-functional work

Project management

Communication

Stakeholder management

Growth mindset

Entrepreneurial spirit

Industry background

Job description

The Opportunity

We're looking for a highly driven operator to lead high-impact initiatives that fuel ShopBack's growth. This is a fast-track leadership development role: you'll work directly with C-level executives and the senior leadership bench, use data to shape strategy, and drive execution across the business. Within a year, our goal is to have you ready to step into a leadership position — with the exposure and track record to back it.

What You'll Own

• Own Strategic Initiatives:Lead the end-to-end management of high-impact, cross-functional initiatives aligned to ShopBack's strategic priorities.
• Work with C-Level and Leadership:Work closely with senior leadership to develop, refine, and execute strategies that drive commercial growth and operational excellence.
• Stakeholder Collaboration:Work with a lean project pod (cross-functional team members), setting direction, unblocking work, and driving impact — building the stakeholder management and people leadership muscle needed down the line.
• Cross-Functional Exposure:Expect exposure through special projects that sits across Sales, Marketing, Product, and Operations to build a deep understanding of ShopBack's business and strategic challenges.
• Strategic Planning & Execution:Build and run detailed project plans end-to-end — timelines, milestones, resourcing — through to delivery.
• Problem Solving & Process Improvement:Spot gaps in the business, propose solutions, and implement changes that drives exponential impact.
• Leadership Development:Demonstrate the ability to take on a future P&L leadership role, shaping company direction and growth.

Essentials to Succeed

• AI Builder:Hands-on experience building AI tools used by multiple people or teams — not just personal use of tools like ChatGPT or Claude. You don't need to have led an AI initiative, but you should have been a builder on one.
• Experience:8 to 16 years in commercial, product, or operations roles. Domain background is open — we care more about the type of experience than the label on your last title. Prior entrepreneurial experience is a strong plus.
• Cross-Functional Track Record:Proven experience running projects across different parts of a company — this can be within a single market, as long as it spanned different functions (e.g., you've worked across both Commercial and Ops, or Product and Marketing).
• Data-Driven:Strong data analytics and business analysis skills, with the ability to turn data into clear, actionable recommendations.
• People Leadership:Experience managing a small team (2–3 people).Demonstrated ability to guide, motivate and get the best out of a lean team, with and without formal authority.
• Growth Mindset:Excellent problem-solving skills, with the ability to break down complex, ambiguous challenges into clear, actionable steps to drive growth.
• Communication:Strong cross-functional communication skills, with the ability to express complex ideas succinctly and effectively.
• Stakeholder Management:Proven ability to work with and influence stakeholders across teams and markets.
• Project Management:Proven track record of managing multiple projects and initiatives, meeting deadlines, and delivering results.
• Entrepreneurial Mindset:Self-starter with the ability to work in a fast-paced environment, thrive in ambiguity, and lead with a bias to action.
• Industry Background:Open to candidates from outside e-commerce or fintech, including B2B sectors — what matters most is the experience profile above.