Job Description
Location: Pasig, Philippines – On-site, Full‑time.
Minimum 1–3 years of experience and a bachelor’s degree are required for the Business Senior Associate position.
Government Mandated Benefits
- Health Insurance
- Company Equipment
Professional Development
Responsibilities
As a Business Senior Associate, you will engage in rotational project work and cross‑functional collaboration across several key teams during the program.
- Rotate across two major teams:
- Lending & Credit Ops – Design GTM experiments, support loan campaigns, assist in portfolio risk analysis, and work with Product and Collections teams.
- Merchant Payments & QR – Support merchant onboarding, data‑driven incentive programs, and contribute to “Tap & Scan” or GrabPay ecosystem launches.
- Insurance Solutions – Conduct market research for inclusion pilots, support regulatory submissions, and co‑design bundled products for drivers or merchants.
- Strategic Projects or Regulatory Engagement – Participate in new project incubation (e.g., fuel cards, pay‑later) or support regulatory planning and public affairs initiatives.
- Partner closely with Product, Operations, Strategy, Risk, and Commercial teams.
- Prepare business analyses, market scans, and pilot designs for new initiatives.
- Participate in workstreams that touch partner management, collections, or tech.
- Translate project insights into actionable recommendations and implementation plans.
- Build dashboards, update trackers, and monitor progress on key metrics.
- Contribute to program documentation, user testing feedback, and sprint reviews.
- Lead a final capstone project tied to a real GFG challenge and present findings to leadership.
- Attend cross‑functional sprint meetings, shadow managers, support pilot or campaign launches, and synthesize customer or merchant interviews.
- Draft communications, internal memos, or post‑mortems for experiments or mini‑launches.
Qualifications
- 2 to 5 years of experience in fintech, banking, consulting, digital commerce, or government programs.
- Strong analytical and communication skills.
- Exposure to business operations, projects, or product launches preferred.
- Proficiency in Google Workspace or Microsoft Office; automation, Python, Google Apps Script, and SQL or other data tools are a plus.
- Self‑starter with high ownership and a collaborative mindset.
- Able to navigate ambiguity and shifting priorities.
- Passionate about inclusive finance and using technology to create impact.
- Values aligned with Grab’s 4Hs: Heart, Hunger, Honour, Humility.
What Success Looks Like
- Deliver high‑quality work outputs across two rotations.
- Receive positive feedback from rotation managers and functional leads.
- Demonstrate a growth mindset and adaptability to new business contexts.
- Complete a capstone project that solves a real GFG problem.
- Earn a pathway into a permanent G4–G5 role or an extended leadership pipeline position.
Organizational Support
- Leadership Sponsor: CJ Lacsican.
- Internal mentors, monthly check‑ins, and quarterly reviews.
Core Competencies to Prioritize
- Strategic and Analytical Thinking
- Able to structure ambiguous problems.
- Comfortable with data, analytics, and synthesizing insights into business actions.
- Experience in market scanning, pricing, or GTM analytics is a plus.
- Execution Agility
- Proven ability to operate in fast‑paced, evolving environments.
- Comfortable juggling competing priorities, shifting timelines, and experimentation.
- Experience in launching pilots or managing projects end‑to‑end.
- Cross‑Functional Collaboration
- Skilled at engaging with product, ops, risk, and external stakeholders.
- Clear communicator—both in structuring arguments and presenting insights.
- Digital and Commercial Fluency
- Working knowledge of fintech, lending, payments, or insurance concepts.
- Comfortable with tech‑driven business models and platform economics.
- Grit and Ownership
- Self‑starter with initiative and accountability.
- Ability to manage upward and adapt to matrix setups.
- Social Impact and Mission Fit
- Passion for inclusive finance, digital enablement, and economic mobility.
- Understands or is willing to learn the “livelihood lens” of GFG and Grab’s ecosystem.
Emerging Industries and Talent Sources
- Fintech – Maya, BillEase, TendoPay, Tonik, Atome, Plentina, and other incubator startups.
- Traditional Banking – Young professionals in management associate programs or retail credit, collections, or SME banking; e.g., UnionBank, BPI, RCBC, ING digital banking team.
- Digital‑First Startups & Platforms – Strategy, operations, and commercial leads in e‑commerce, mobility, or SaaS; e.g., Kumu, Edamama, PayMongo, Sprout, 917Ventures, former Uber/Grab alumni.
- Government and Public Programs – Analysts or project managers from DOF, DICT, or BSP on digital inclusion projects; consultants on World Bank/ADB initiatives.
Process Overview
- Talent acquisition.
- Business case review.
- Grab interview(s) (1–2 rounds).
- Offer.
Work Sample – Business Case Example
Title: Project Pulse: Unlocking GrabPay Adoption for Micro‑Merchants in the Provinces
Prompt: Capture the challenge of low GrabPay adoption among micro‑merchants in provincial areas and propose a 60‑day pilot to onboard 1,000 merchants across three regions.
Slide Guidance (for candidates):
- Slide 1 – Opportunity & Problem Framing.
- Slide 2 – Your Big Idea – The Pilot Plan.
- Slide 3 – Milestones, KPIs, and Budget Assumptions.
- Slide 4 (Optional) – Risk & Innovation Lens.
What we’re looking for:
- Insightful framing of user or market behavior.
- Clear action plan with ambitious yet achievable milestones.
- Creative thinking and local flavor (bonus).
- Awareness of GFG products and ecosystem integration.
- Thoughtful use of limited resources and stakeholder alignment.