Seller Growth Program Manager

Shopee; Manila; Hybrid; PHP 1,000,000 - 1,800,000; Full time

Job summary

Shopee in Manila, Philippines is seeking a Program Manager to drive strategic initiatives and accelerate seller growth across business segments. You will lead end-to-end programs, collaborate with cross-functional teams, and translate data insights into scalable actions.

The role demands strong PM skills, stakeholder management, and a passion for AI tools to boost productivity. Ideal candidates have 3–7 years in PM/Strategy/Operations in fast-paced settings, with experience in e-commerce or

Qualifications

• Bachelor's degree from a top university.
• 3–7 years of experience in PM, Strategy & Operations, or similar roles.
• Experience in e-commerce, FMCG, fintech, or payments is a plus.
• Strong project management, analytical, and stakeholder skills.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Drive strategic and operational initiatives to accelerate seller growth.
• Lead end-to-end program management from planning to post-launch review.
• Identify growth opportunities via data analysis and translate to scalable initiatives.
• Collaborate with Business Development, Operations, Product, Marketing, and regional teams.
• Monitor metrics, identify gaps, and coordinate stakeholders to implement solutions.
• Manage multiple projects in a fast-paced environment with attention to detail.
• Develop and optimize processes to improve efficiency and scalability.
• Stay updated on AI tools and leverage ChatGPT, Claude, Gemini for productivity.

Skills

Project management

Stakeholder management

Data analysis

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

ChatGPT

Claude

Gemini

Job description

Job Description

• Drive strategic and operational initiatives to accelerate seller growth across key business segments and lifecycle stages.
• Lead end-to-end program management, including planning, execution, monitoring, and post-launch evaluation, ensuring timely delivery and measurable business impact.
• Identify growth opportunities through data analysis, derive actionable insights, and translate findings into scalable initiatives to improve seller acquisition, activation, retention, and performance.
• Collaborate closely with cross-functional stakeholders, including Business Development, Operations, Product, Marketing, Risk, Customer Service, and Regional teams, to align priorities and drive execution.
• Monitor key business metrics, proactively identify gaps or operational issues, and coordinate stakeholders to implement effective solutions.
• Manage multiple projects simultaneously in a fast-paced environment while maintaining strong attention to detail and execution quality.
• Develop and optimize operational processes to improve efficiency, scalability, and overall program effectiveness.
• Stay up to date with emerging AI tools and identify opportunities to leverage solutions such as ChatGPT, Claude, Gemini, or similar technologies to improve productivity and program outcomes.

Requirements

• Bachelor's degree from a top university.
• 3–7 years of experience in Program Management, Strategy & Operations, Business Operations, Consulting, or other relevant roles in a fast-paced environment.
• Experience in e-commerce, FMCG, financial services, lending, payments, or fintech is a plus.
• Strong project management skills with a proven track record of leading cross-functional initiatives and driving projects from ideation to execution.
• Strong analytical and data-driven mindset, with the ability to extract insights from data, identify growth opportunities, and make informed business recommendations.
• Excellent stakeholder management and influencing skills, with the ability to collaborate effectively across teams and drive alignment without direct authority.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Strong communication and interpersonal skills; comfortable engaging with stakeholders at different levels.
• Self-motivated, results-oriented, and demonstrates a strong sense of ownership with a positive work attitude.
• Passion for AI technologies and hands-on experience using tools such as ChatGPT, Claude, Gemini, or similar AI solutions in work or personal projects is a strong plus.
• Willing to work in a hybrid setup (4 days onsite, 1 day work from home).