Director, Reporting, Advanced Analytics and Automation (RAA)

Manulife/John Hancock; Manila; Hybrid; PHP 7,514,000 - 11,271,000; Full time

Job summary

Manulife/John Hancock is seeking a senior risk analytics leader to manage multi‑period risk reporting for executives and the board, while driving modernization of reporting processes, dashboards, and workflows. The role partners with risk, business units, and technology teams to deliver actionable insights and governance across enterprise risk data.

The candidate will lead Archer risk initiatives, advance GenAI-enabled solutions, and oversee a high‑performing analytics and automation team,

Qualifications

• Bachelor's degree in a relevant field.
• 8–10+ years in risk analytics, automation, or related tech roles.
• Proven track record delivering risk reporting and automation for oversight and regulatory needs.
• Advanced proficiency with Power Platform and enterprise-grade dashboards.
• Experience integrating data from cloud platforms and building automated analytics.

Responsibilities

• Lead monthly, quarterly, and annual risk reporting for executives and risk committees.
• Drive modernization and automation of reporting dashboards and workflows.
• Partner with risk, business, and tech stakeholders for actionable insights and decision support.
• Govern risk data collection, validation, and reporting for internal and regulatory needs.
• Oversee Archer Risk Management data initiatives and dashboards.
• Identify risks, issues, and remediation with first-line and oversight teams.
• Maintain risk governance documentation and reporting standards.
• Advise leaders on risk management practices and culture.
• Collaborate with Internal Audit, Compliance, Legal, and IT security.

Skills

Power Platform

Power BI

Power Apps

Power Automate

Dataverse

AI / GenAI

Stakeholder management

End-to-end delivery

Education

Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, Finance, Mathematics, Statistics, or related field

Tools

Microsoft Copilot

Copilot Studio

AI Builder

Agentic AI

SQL

Python

Azure Databricks

Job description

Key Responsibilities

• Lead the delivery of monthly, quarterly, and annual risk management reporting for senior executives, the Chief Risk Officer, and Board Risk Committees.
• Drive the modernization and automation of reporting processes, dashboards, and workflows to improve efficiency, scalability, and data quality.
• Partner with risk, business, and technology stakeholders to develop actionable risk insights, executive reporting, and decision-support analytics.
• Accountable for the collection, validation, analysis, and governance of risk data to support internal reporting, regulatory requirements, and rating agency requests.
• Provide oversight and support for Archer Risk Management system initiatives, including data management, reporting, dashboard development, and process enhancements.
• Identify, monitor, and report on key risks, issues, and remediation plans in collaboration with first-line and oversight functions.
• Develop and maintain risk governance documentation, controls, and reporting standards to ensure adherence to enterprise frameworks and regulatory expectations.
• Serve as a trusted advisor to business leaders, promoting effective risk management practices, enterprise risk awareness, and a strong risk culture.
• Support the ongoing collaboration of Risk Management with other oversight and assurance functions (e.g. Internal Audit, Compliance, Legal, Information Security etc.).
• Build and maintain a strong network of partners in Functional areas.
• Advance risk intelligence capabilities through predictive analytics, artificial intelligence, and GenAI-enabled solutions.
• Drive continuous improvement initiatives to enhance reporting frameworks, risk monitoring processes, and business intelligence capabilities across the Canada Segment.
• Lead and develop a high-performing team of reporting, analytics, and automation professionals, fostering innovation, continuous learning, and delivery excellence.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, Finance, Mathematics, Statistics, or a related field.
• 8-10+ years of relevant experience in any of the fields in market and liquidity risk analytics for fixed income portfolios, automation, digital transformation, or investment risk technology functions.
• Proven track record delivering risk reporting, advanced analytics, and automation solutions that support risk oversight programs, executive decision-making, and compliance with regulatory expectations, including OSFI standards and guidelines.
• Advanced proficiency in Power Platform, including Power BI, Power Apps, Power Automate, and Dataverse, with experience designing enterprise‑grade solutions.
• Strong hands‑on experience developing enterprise‑scale dashboards, reports, and data visualizations using Power BI, including advanced DAX, Power Query, and data modeling techniques, with experience integrating and analyzing data from Azure Databricks and other cloud‑based data platforms.
• Demonstrated experience building low‑code and pro‑code applications, workflow automations, and integrated business solutions using Power Apps and Power Automate.
• Experience leveraging AI, advanced analytics, and programming technologies (e.g., Microsoft Copilot, Copilot Studio, AI Builder, Agentic AI, AI agents, SQL, Python, and related platforms) to build intelligent automation solutions, develop actionable insights, enable system integrations, and drive business transformation.
• Strong stakeholder management and consulting skills, with the ability to translate business requirements into scalable technology solutions and influence adoption across multiple functions.
• Proven ability to lead end‑to‑end solution delivery, manage multiple priorities, and drive continuous innovation through analytics, automation, artificial intelligence, and emerging technologies.
• Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others.

What you will gain from this experience

• Lead high-impact transformation initiatives that shape how financial risk is monitored, governed, and reported across a global organization.
• Develop expertise in emerging technologies, including GenAI, AI Agents, Agentic AI, Copilot Studio, Power Platform, and advanced analytics, while applying them to complex business and risk challenges.
• Partner with senior leaders across Risk, Technology, and Operations, gaining exposure to enterprise decision‑making and strategic priorities.
• Strengthen your ability to translate complex data, risk, and business concepts into actionable insights and executive‑level messaging that influence decisions.
• Deepen your understanding of financial risk management, including market risk, liquidity risk, model risk, and reinsurance risk within a global financial institution.
• Build a strong enterprise network and leadership profile through collaboration with key stakeholders and contributions to strategic risk, analytics, and digital enablement programs.
• Gain a unique perspective on how risk management, technology, data, and AI come together to support the organization’s long‑term strategy and resilience.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Equal Opportunity Employer

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Working Arrangement Hybrid We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia‑Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026.