Manager, Reporting, Advanced Analytics and Automation (FRM)

Manulife Insurance Malaysia; Manila; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

Manulife is seeking a Manager, Reporting, Advanced Analytics and Automation to design, scale, and automate risk reporting and dashboards across Market, Liquidity, and Reinsurance Asset Risk. You will partner with actuarial, finance, risk, and engineering teams to deliver scalable analytics and governance-driven solutions.

The role emphasizes GenAI-enabled reporting, data quality, and operational efficiency, with a Hybrid work arrangement and opportunities to influence enterprise-wide risk

Qualifications

• Bachelor's degree in computer science, information systems, data analytics, engineering, finance, mathematics, statistics, or a related field.
• 5+ years of experience in analytics, business intelligence, reporting automation, digital transformation, or risk technology functions.
• Advanced proficiency in Power Platform, including Power BI, Power Apps, Power Automate, and Dataverse, with experience designing enterprise-grade solutions.
• Strong hands-on experience developing dashboards, reports, and data visualizations using Power BI, including DAX, Power Query, and data modeling best practices.
• Demonstrated experience building low-code and pro-code applications, workflow automations, and integrated business solutions using Power Apps and Power Automate.
• Experience designing, deploying, or supporting AI-powered solutions, including Microsoft Copilot, Copilot Studio, AI Builder, Agentic AI, AI agents, or similar intelligent automation platforms.
• Proficiency in SQL, Python, or other programming languages for data analysis, automation, system integration, and advanced analytics use cases.
• Knowledge of financial services, insurance, banking, risk management, governance, or regulatory reporting processes is highly desirable.
• Strong stakeholder management and consulting skills, with the ability to translate business requirements into scalable technology solutions and influence adoption across multiple functions.

Responsibilities

• Design, develop, and maintain analytics dashboards and digital solutions supporting Market Risk, Liquidity Risk, and Reinsurance Asset Risk oversight capabilities.
• Partner with global risk stakeholders to translate business requirements into scalable reporting, analytics, and automation solutions.
• Lead the development of risk intelligence dashboards and monitoring capabilities to support market and liquidity risk oversight and reporting.
• Develop advanced data visualizations and self-service reporting solutions for Asset Intensive Reinsurance treaties that provide actionable insights to senior management and risk management committees.
• Drive the adoption of AI and Generative AI capabilities to enhance risk commentary generation, reporting, data quality monitoring, and operational efficiency.
• Ensure adherence to data governance, controls, and risk management standards across all analytics, reporting, and digital enablement initiatives.
• Provide ongoing production support, platform enhancements, stakeholder engagement, and continuous improvement for financial risk technology solutions and processes.

Skills

Power Platform

Power BI

Power Apps

Power Automate

Dataverse

SQL

Python

GenAI

Dashboard design

Education

Bachelor's degree in Computer Science or related field

Bachelor's degree in Information Systems

Tools

Databricks

Copilot Studio

AI Builder

Job description

The Global Risk Intelligence & Technology (GRIT) team is expanding its digital, reporting, and analytical capabilities to better support Financial Risk Digital Enablement (FRDE). We are seeking a Manager, Reporting, Advanced Analytics and Automation (RAA) to design, enhance, and scale automated reporting, dashboards, and workflows that strengthen how financial risk is monitored and communicated across the enterprise. This role sits at the intersection of data, technology, governance, and operations. You will collaborate with partners across actuarial, finance, risk, and engineering to streamline reporting processes, reinforce controls, and evolve our analytics ecosystem using tools such as Power Platform, Azure, Databricks, and emerging GenAI capabilities. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. The incumbent's role will be to deliver ongoing analysis, reporting, and automating required processes. This includes data and reporting preparation, working with GenAI and Analytics group, ongoing automation of reports and other ad-hoc requests for delivery to the Company's Chief Risk Officer, executive and Board risk committees required analytics and reporting.

Position Responsibilities

• Design, develop, and maintain analytics dashboards and digital solutions supporting Market Risk, Liquidity Risk, and Reinsurance Asset Risk oversight capabilities.
• Partner with global risk stakeholders to translate business requirements into scalable reporting, analytics, and automation solutions.
• Lead the development of risk intelligence dashboards and monitoring capabilities to support market and liquidity risk oversight and reporting.
• Develop advanced data visualizations and self-service reporting solutions for Asset Intensive Reinsurance treaties that provide actionable insights to senior management and risk management committees.
• Drive the adoption of AI and Generative AI capabilities to enhance risk commentary generation, reporting, data quality monitoring, and operational efficiency.
• Ensure adherence to data governance, controls, and risk management standards across all analytics, reporting, and digital enablement initiatives.
• Provide ongoing production support, platform enhancements, stakeholder engagement, and continuous improvement for financial risk technology solutions and processes.

Key Qualifications

• Bachelor's degree in computer science, Information Systems, Data Analytics, Engineering, Finance, Mathematics, Statistics, or a related field.
• 5+ years of experience in analytics, business intelligence, reporting automation, digital transformation, or risk technology functions.
• Advanced proficiency in Power Platform, including Power BI, Power Apps, Power Automate, and Dataverse, with experience designing enterprise-grade solutions.
• Strong hands-on experience developing dashboards, reports, and data visualizations using Power BI, including DAX, Power Query, and data modeling best practices.
• Demonstrated experience building low-code and pro-code applications, workflow automations, and integrated business solutions using Power Apps and Power Automate.
• Experience designing, deploying, or supporting AI-powered solutions, including Microsoft Copilot, Copilot Studio, AI Builder, Agentic AI, AI agents, or similar intelligent automation platforms.
• Proficiency in SQL, Python, or other programming languages for data analysis, automation, system integration, and advanced analytics use cases.
• Knowledge of financial services, insurance, banking, risk management, governance, or regulatory reporting processes is highly desirable.
• Strong stakeholder management and consulting skills, with the ability to translate business requirements into scalable technology solutions and influence adoption across multiple functions.

When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid

We're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see -- and discover that better can take you anywhere you want to go. We're proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World's Best Employers 2023 Best Companies to Work for in Asia 2023 We've been recognized as one of Canada's Top 100 Employers (2024) Manulife included in Bloomberg's 2023 Gender-Equality Index.

Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.