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Capital One National Association is seeking a Director, Control Management Shared Services in Alabang, Philippines. The role leads a team of Risk, Controls and Compliance specialists and reports to senior leadership across first and second line of defense.
The position involves building relationships with HR, Privacy, Risk Management and Legal, and overseeing governance of risk programs. The role requires strategic oversight, people management, and the ability to guide control testing, gap
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Director, Control Management Shared Services
The Director for Control Management Shared Services leads a team of Risk, Controls and Compliance Management Specialists. Provides expert advice to the business on regulatory matters and oversees governance of Capital One’s Risk, Controls and Compliance Management Programs. This role will require the ability to build and maintain strong relationships with key first and second line of defense partners such as Human Resources, Privacy, Risk Management and Legal
Provides strategic oversight and people management for control testing, compliance and risk management functions
Builds strong partnerships with risk advisors to ensure consistent and comprehensive guidance for the business
Performs extensive gap assessments and create recommendations for smart business decisions
Monitors remediation plans of any internal or regulatory findings within the business area of responsibility
Works with dynamic teams on departmental process management and execution
Bachelor’s Degree
At least 10 years experience in Risk Management
At least 5 years experience in People Management
Willing to work in a mid shift schedule
Willing to work in a hybrid set up
Post graduate degree
Foundational knowledge in Financial Services
Certifications in Business Process Management, Six Sigma, Agile and Compliance (CRCM)
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).