Director, Control Management Shared Services

Capital One; Muntinlupa; On-site; PHP 5,000,000 - 9,000,000; Full time

Job summary

Capital One Philippines Service Corp. in Alabang invites a Director for Control Management Shared Services to lead a team of risk, controls and compliance specialists, and to advise the business on regulatory matters.

The role emphasizes governance programs, strong first/second line partnerships, and oversight of remediation plans, with hybrid work and a mid-shift schedule. You'll interact with HR, Privacy, Risk Management and Legal to align strategies, standards, and training, and you'll mentor

Qualifications

• Bachelor's degree required.
• Minimum 10 years in Risk Management.
• Minimum 5 years in People Management.
• Willing to work in a mid shift schedule.
• Willing to work in a hybrid setup.

Responsibilities

• Provides strategic oversight and people management for control testing, compliance and risk management functions.
• Builds strong partnerships with risk advisors to ensure consistent and comprehensive guidance for the business.
• Performs extensive gap assessments and creates recommendations for smart business decisions.
• Monitors remediation plans of internal or regulatory findings within the business area of responsibility.
• Works with dynamic teams on departmental process management and execution.

Skills

Risk Management

People Management

Hybrid Work

Mid Shift

Education

Bachelor's Degree

Postgraduate degree

Tools

CRCM

Six Sigma

Agile

BPM

Job description

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Director, Control Management Shared Services

Summary: The Director for Control Management Shared Services leads a team of Risk, Controls and Compliance Management Specialists. Provides expert advice to the business on regulatory matters and oversees governance of Capital One's Risk, Controls and Compliance Management Programs. This role will require the ability to build and maintain strong relationships with key first and second line of defense partners such as Human Resources, Privacy, Risk Management and Legal

General Responsibilities

• Provides strategic oversight and people management for control testing, compliance and risk management functions
• Builds strong partnerships with risk advisors to ensure consistent and comprehensive guidance for the business
• Performs extensive gap assessments and create recommendations for smart business decisions
• Monitors remediation plans of any internal or regulatory findings within the business area of responsibility
• Works with dynamic teams on departmental process management and execution

Basic Qualifications

• Bachelor's Degree
• At least 10 years experience in Risk Management
• At least 5 years experience in People Management
• Willing to work in a mid shift schedule
• Willing to work in a hybrid set up

Preferred Qualifications

• Post graduate degree
• Foundational knowledge in Financial Services
• Certifications in Business Process Management, Six Sigma, Agile and Compliance (CRCM)

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, CA Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy we exhibit.