Direct Sales Unit Officer

Sumisho Motor Finance Corporation; Makati; On-site; PHP 334,800 - 502,200; Full time

Job summary

A financial services company in Makati is seeking a Direct Sales Unit Officer responsible for daily sales operations and KPIs achievement. The ideal candidate has 3-5 years of Telesales or Direct Marketing experience, excellent customer service skills, and a preference for Marketing or Financing education. This role involves monitoring leads and serving as a liaison with other departments to ensure sales targets are met.

Qualifications

• 3-5 years' experience in Telesales or Direct Marketing background.
• Ability to monitor leads and performance effectively.
• Experience in handling customer inquiries and issues.

Responsibilities

• Responsible for daily sales operation of the Direct Sales Unit.
• Liaison between the unit and other departments.
• Ensure achievement of individuals KPIs through monitoring.

Skills

Sales operation management

Lead monitoring and conversion

Customer service

Coaching and training

Education

Graduate of any course with preference on Marketing or Financing

Job description

• The Direct Sales Unit Officer is responsible for daily sales operation of the Direct Sales Unit.
• Closely monitors leads, conversions and bookings productivity of the unit
• Serves as the main liaison of the unit to interdependencies with other department throughout the sales process.
• Answering customer’s questions and escalating complex issues to the relevant departments as needed.
• Responsible for ensuring achievement of individuals KPIs through coaching, training and performance monitoring.
• Will also be required to handle sales leads, process application, convert to close sales and contribute to the overall target.
• Prepares the necessary documentation for the operations of Direct Sales Unit
• May perform other tasks that may be assigned by Channel Sales Lead or Department Head.

• Graduate of any course with preference onMarketing or Financing related courses.
• 3-5 years' experience in Telesales or Direct Marketing background.