Dining Service Supervisor & Team Lead

My Happy Concept Group; Makati; On-site; PHP 320,000 - 520,000; Full time

Job summary

My Happy Concept Group in Makati is seeking a Dining Operations & Service Supervisor to oversee daily dining room activities and coordinate wait staff for efficient service across shifts.

You will supervise station assignments, conduct pre-shift briefings, ensure proper table setup and cleanliness, and collaborate with Kitchen and Bar to deliver timely food and beverage service. Lead, mentor, and ensure guest satisfaction while upholding SOPs and safety standards.

Responsibilities

• Supervise and coordinate daily dining staff activities to ensure efficient service.
• Assign station responsibilities, conduct pre-shift briefings, and monitor service flow each shift.
• Ensure proper table setup, cleanliness, and readiness of dining areas.
• Coordinate with Kitchen, Bar, and other departments for timely delivery of food and beverages.
• Oversee banquet setups, events, and restaurant promotions when required.
• Prepare operational reports and communicate issues to Management.
• Maintain professionalism, discipline, and safety within the dining team.

Job description

My Happy Concept Group in Makati is seeking a Dining Operations & Service Supervisor to oversee daily dining room activities and coordinate wait staff for efficient service across shifts.

You will supervise station assignments, conduct pre-shift briefings, ensure proper table setup and cleanliness, and collaborate with Kitchen and Bar to deliver timely food and beverage service. Lead, mentor, and ensure guest satisfaction while upholding SOPs and safety standards.