A leading IT service provider is looking for a DWS Lead to manage end-user computing and workplace technologies. The ideal candidate will provide technical leadership and support, leading L1/L2 teams, ensuring service delivery excellence, and driving process improvements. Strong expertise in Windows OS, Active Directory, and MDM solutions is required. The role is full-time and situated in Taguig, Philippines.
Qualifications
Strong knowledge of Windows OS, device management, and troubleshooting.
Good understanding of Active Directory and Group Policies.
Basic understanding of networking concepts including TCP/IP and DHCP.
Responsibilities
Lead Digital Workplace Support operations and teams.
Manage endpoint builds, OS deployment, and security compliance.
Provide advanced support for Windows OS and troubleshooting.
Skills
Windows OS
Active Directory
MDM solutions
VMware
PowerShell scripting
Networking concepts
Voice-related technologies
Education
Certification in VMware or Citrix
Job description
A leading IT service provider is looking for a DWS Lead to manage end-user computing and workplace technologies. The ideal candidate will provide technical leadership and support, leading L1/L2 teams, ensuring service delivery excellence, and driving process improvements. Strong expertise in Windows OS, Active Directory, and MDM solutions is required. The role is full-time and situated in Taguig, Philippines.