Digital Services Delivery Lead

This Is Gain Ltd; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

This Is Gain Ltd in the Philippines is seeking an experienced Digital Services Delivery Manager to lead day-to-day delivery operations across SEO, Paid Media, Digital Media, and Creative.

The role focuses on people leadership, delivery execution, workforce planning, resource allocation, and performance management to drive on-time, high-quality outcomes in a fast-paced digital services environment.

Qualifications

• Leadership experience building and managing multi-disciplinary delivery teams
• Strong ability to drive delivery performance and accountability
• Experience with workforce planning, resource allocation and performance management

Responsibilities

• Act as primary operational manager for Digital Services team and drive accountability through structured 1:1s and performance tracking
• Monitor workforce utilization, capacity and productivity metrics; rebalance workloads to optimize output
• Maintain visibility across all live projects and coordinate delivery across SEO, Paid Media, Digital Media and Creative functions
• Support forecasting, allocation decisions and contractor lifecycle management

Job description

This Is Gain Ltd in the Philippines is seeking an experienced Digital Services Delivery Manager to lead day-to-day delivery operations across SEO, Paid Media, Digital Media, and Creative.

The role focuses on people leadership, delivery execution, workforce planning, resource allocation, and performance management to drive on-time, high-quality outcomes in a fast-paced digital services environment.