Digital Operations Specialist: AML & Client Services

Bank of the Philippine Islands (BPI); Manila; On-site; PHP 290,000 - 424,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Digital Operations Associate to assist the Digital Operations Officer in handling operational tasks for digital accounts, including downloading and extracting Mobius reports, client communications, and regulatory filings. The role focuses on accurate processing, risk management, and adherence to internal controls and regulatory standards.

The position involves performing due diligence, handling account inquiries, and coordinating with various

Responsibilities

• Contact accountholders for transactions and perform operational and administrative tasks for digital accounts.
• Conduct enhanced due diligence (EDD) on digital accountholders, including accounts with significant changes or AML concerns.
• Handle remittances with discrepancies and prepare accounting entries to close GL floats.
• Email and prepare warning, collection, or closure letters to accountholders.
• File Monthly Proof Verification reports and quarterly probable loss data.
• Process debit and credit requests endorsed by other units; prepare outgoing mail/pouch for dispatch.
• File Suspicious Transactions Reports and notify Crimes and Losses; monitor accounts with revalidated risk scores.

Job description

Bank of the Philippine Islands (BPI) is seeking a Digital Operations Associate to assist the Digital Operations Officer in handling operational tasks for digital accounts, including downloading and extracting Mobius reports, client communications, and regulatory filings. The role focuses on accurate processing, risk management, and adherence to internal controls and regulatory standards.

The position involves performing due diligence, handling account inquiries, and coordinating with various