Digital Ads QA Analyst — SQL, APIs & Attribution

Gratitude Philippines; Manila; On-site; PHP 450,000 - 750,000; Full time

Job summary

Gratitude Philippines is seeking a Quality Assurance Analyst to evaluate support interactions and audit technical cases within the digital advertising space. The role emphasizes SQL, APIs, conversion tracking, attribution, and ensuring high-quality support across ad platforms.

You will design and maintain QA test cases, deliver coaching, and generate QA insights that drive continuous improvement. Onsite in Taguig/Metro Manila with a shifting schedule, start ASAP.

Qualifications

• Experience in QA for digital advertising and technical support.
• Strong SQL, API, conversion tracking, and attribution expertise.
• Familiar with Ads Manager platforms and API integrations.

Responsibilities

• Evaluate support interactions for quality, technical accuracy, and compliance.
• Audit technical support cases involving APIs, SDKs, webhooks, and conversion tracking.
• Perform quality reviews for billing disputes, attribution discrepancies, and integration support.
• Analyze QA trends and recommend process improvements.
• Use SQL to validate data quality and generate QA insights.
• Review REST APIs, JSON/XML payloads, webhooks, and SDK implementations.
• Evaluate support quality across Meta Ads, Google Ads, TikTok Ads.
• Design and maintain QA test cases and knowledge bases.
• Deliver coaching and feedback to improve agent performance.
• Generate QA reports and monitor quality trends.

Skills

Quality Assurance

Digital Advertising

SQL

APIs

Conversion Tracking

Attribution

Ads Manager platforms

Technical Support

Tools

REST APIs

Webhooks

JSON

XML

SDKs

Job description

Gratitude Philippines is seeking a Quality Assurance Analyst to evaluate support interactions and audit technical cases within the digital advertising space. The role emphasizes SQL, APIs, conversion tracking, attribution, and ensuring high-quality support across ad platforms.

You will design and maintain QA test cases, deliver coaching, and generate QA insights that drive continuous improvement. Onsite in Taguig/Metro Manila with a shifting schedule, start ASAP.