Digital Account Manager

Centaur Digital Marketing Ph Inc; Philippines; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work in Makati

Generous paid time off

Structured performance reviews

Job summary

Centaur Digital Marketing Ph Inc in the Philippines seeks a Digital Account Manager to lead client relationships and day-to-day campaign execution across creative, social, SEO and web development. You will coordinate with internal teams, manage timelines, review deliverables, and present performance insights to clients, aiming for high satisfaction and growth.

Requires 3–5 years in digital marketing agency settings, strong English communication, and a collaborative, detail‑oriented approach;

Qualifications

• Experience: 3 to 5 years of hands-on account management or project management within a digital marketing agency.
• Clear verbal and written English, capable of presenting to client stakeholders.
• Solid familiarity with digital workflows including social media, basic SEO, website lifecycles, and asset creation.
• Strong project management skills to bridge technical and creative teams.
• Bachelor’s degree in Marketing, Mass Communication, IT, Advertising or related field.

Responsibilities

• Serve as the main day-to-day point of contact for assigned client accounts and build strong working relationships.
• Present campaign strategies, status updates, and performance reports during client calls and meetings.
• Maintain understanding of client brand guidelines, objectives, and digital growth targets.
• Partner with internal teams to gather requirements, build roadmaps, and deliver projects on schedule.
• Oversee end-to-end digital deliverables (website, SEO, social campaigns, assets) and ensure quality.
• Review all team deliverables before submission to ensure technical accuracy and consistency.
• Manage account administration including briefs, reports, cost estimates, and budget tracking.
• Monitor KPIs across SEO, social engagement, and technical performance; translate data into client-friendly reporting.
• Aim for high client satisfaction scores across managed accounts.

Skills

Account management

Project management

English communication

Digital marketing

Campaign coordination

Education

Bachelor’s degree in Marketing, Mass Communication, Information Technology, Advertising

Job description

About Centaur Digital Marketing

Centaur Marketing is an integrated PR and Digital Marketing agency delivering high-impact campaigns for local and multinational brands. We blend strategic storytelling, creative execution, and performance-driven digital marketing to help our clients build equity and dominate their markets.

Position Overview

We are looking for a dynamic and detail-oriented Digital Account Manager to manage client relationships and drive the day-to-day execution of our Digital Marketing campaign side.

In this role, you will serve as the primary bridge between our clients and internal specialist teams (Creative, Social Media, SEO, & Dev). You will oversee campaign timelines, ensure execution quality, and communicate campaign progress clearly to client stakeholders.

Key Responsibilities

1. Client Communication & Stakeholder Management

   1. Serve as the main day-to-day point of contact for assigned client accounts, building strong, trusted working relationships.

   2. Present campaign strategies, status updates, technical updates, and performance reports clearly and confidently during client calls and meetings.

   3. Maintain a thorough understanding of client brand guidelines, business objectives, and digital growth targets.

2. Cross-Functional Campaign Execution

   1. Partner closely with internal specialists (Creative, Social Media, SEO, and Dev) to gather requirements, build execution roadmaps, and deliver projects on schedule.

   2. Oversee end-to-end digital deliverables, including website builds/updates, search engine optimization tasks, social media campaigns, and creative asset production.

   3. Review all team deliverables prior to client submission to ensure technical accuracy, brand consistency, and high quality.

3. Account Operations & Reporting

   1. Manage core account administration under the guidance of the Business Unit Head, including project briefs, contact reports, cost estimates, and budget tracking.

   2. Monitor campaign KPIs across SEO traffic, social engagement, and technical performance, translating technical data into clear, actionable reporting for clients.

   3. Maintain high client satisfaction scores (aiming for 90%+ across managed accounts).

Key Qualifications

• Experience: 3 to 5 years of hands-on account management or project management experience within a digital marketing agency setting. Experience handling multinational or regional accounts is a plus.

• Communication Skills: Excellent, articulate spoken and written English. Must possess clear verbal delivery suitable for presenting technical and creative concepts to client stakeholders.

• Digital Domain Knowledge: Solid familiarity with core digital workflows, including social media management, basic SEO principles, website development lifecycles, and creative asset creation.

• Organization & Detail: Outstanding project management skills with the ability to bridge communication gaps between technical teams (Social Media/Ads/Web Dev/SEO) and creative/client teams.

• Education: Bachelor’s degree in Marketing, Mass Communication, Information Technology, Advertising, or a related field.
  

Work Setup & Perks

• Work Setup: Hybrid model based in Aguirre Street, Brgy. San Lorenzo, Makati.

• Leave & Work-Life: Generous paid time off, company social events, and structured performance reviews.

• Culture: A collaborative, fast-paced environment working with diverse digital accounts and specialized technical teams.
  

Recruitment & Hiring Process

Our hiring process is designed to be efficient, collaborative, and candidate-friendly:

1. CV & Portfolio Review: Submit your resume along with any relevant campaign cases, technical project briefs, or reports you've managed.

2. Initial HR interview (15–20 Mins): A brief conversation to discuss your background, communication style, and role expectations.

3. Practical Skills Assessment: A short, practical scenario testing how you coordinate digital campaigns and communicate with client stakeholders.

4. Departmental & Management Interviews: Final conversations with the Business Unit Head and Managing Director to assess technical/cultural fit and discuss offer details.