Developer API Liaison & Troubleshooter - Hybrid US Shift

Tahche Outsourcing Services Inc; Cebu City; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

You will manage engagements, train developers, maintain documentation, and contribute to a growing API/WMS ecosystem. Strong communication and PM skills are essential for success in this fast-growing organization.

Qualifications

• 5+ years of API setups and developer engagements.
• Proficiency in SQL Report Builder for reports informing decisions.
• Demonstrated project management from concept to completion.
• Excellent communication to convey technical concepts clearly.
• Strong problem-solving and troubleshooting skills.
• A customer-focused, collaborative approach to support and delivery.

Responsibilities

• Manage external developer engagements and resolve connectivity issues.
• Serve as SME on our API platform and train others on best practices.
• Assist developers with connectivity ensuring seamless integration.
• Troubleshoot issues and provide timely, effective solutions.
• Maintain developer community and documentation, ensuring up-to-date resources.

Skills

API engagements

SQL Report Builder

Project management

Communication skills

Problem solving

Customer-focused

Team collaboration

Tools

SQL Report Builder

Job description

You will manage engagements, train developers, maintain documentation, and contribute to a growing API/WMS ecosystem. Strong communication and PM skills are essential for success in this fast-growing organization.