Dental Billing Specialist (ENG)

MedVirtual; Philippines; Remote; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Remote work across time zones

Job summary

MedVirtual is seeking a Dental Billing Specialist to manage end-to-end billing for dental practices. You will handle claims submission, denials investigation, and follow-up collections to optimize revenue, while ensuring HIPAA compliance.

The role requires strong English communication, excellent customer service, and the ability to work across US time zones from a remote setting.

Qualifications

• Experience in medical billing within dental practices.
• Experience with claim denial management and collections processes.
• Proficient in English communication, both written and verbal.
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and patient data confidentiality.
• Ability to resolve issues with minimal supervision.

Responsibilities

• Manage the complete dental billing cycle from submission to reimbursement.
• Investigate denials, resubmit claims, and perform corrections as needed.
• Track unpaid bills and perform follow-ups to maximize revenue.
• Ensure all billing activities comply with regulatory standards including HIPAA.

Skills

Medical billing experience

Denial management

English proficiency

Customer service

HIPAA compliance

Problem solving

Willing to work US time zones

Education

High school diploma or equivalent

Tools

Dental billing software (Eaglesoft)

Dentrix

Denticon

Job description

The Dental Billing Specialist plays a critical role in managing the complete billing cycle, including Revenue Cycle Management (RCM) and Accounts Receivable (A/R). This role ensures efficient billing operations by handling claims, investigating denials, and performing end-to-end billing tasks to optimize revenue for healthcare practices. Oversee the entire billing cycle from claims submission to final reimbursement, ensuring each step is accurately and efficiently managed. Track and manage unpaid bills, performing follow-ups on outstanding claims and resolving collection issues to maximize revenue. Investigate denied claims, identify errors or required corrections, and resubmit claims with appropriate adjustments. Manage backend tasks related to claim resubmission, verifying accuracy, and implementing corrections as needed to avoid delays in reimbursement. Ensure all billing activities are documented by regulatory standards and compliance requirements, including HIPAA.

• Proven experience in medical billing within the dental practice area.
• Experience with claim denial management and collections processes.
• Proficiency in English communication, both written and verbal.
• Proficient with a dental billing software (Eaglesoft, Dentrix, Denticon, etc.).
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Strong problem-solving skills and ability to work with minimal supervision.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.