Delivery Specialist IT Project Management

Amadeus; Makati; Hybrid; PHP 900,000 - 1,200,000; Full time

Job summary

Amadeus is seeking a Delivery Specialist (IT/Project Management) in the Philippines to support the delivery of airline projects and related services. The role requires coordinating planning, tracking progress, and maintaining governance across initiatives, while ensuring security and reliable operations.

The ideal candidate will have a IT-related degree, ITIL/SAFe preferences, and a demonstrated ability to manage stakeholder communications.

Qualifications

• Bachelor’s degree in IT, computer science, or equivalent practical experience.
• Certification in IT Systems, ITIL Foundations, or SAFe preferred but not required.
• Experience in airline, travel, or technology industries is an advantage.
• Prior exposure to Amadeus products (Reservations, Fares & Pricing, or Ticketing) is beneficial.

Responsibilities

• Coordinate project planning, milestones, and governance activities.
• Track project progress, manage risks and dependencies, and provide clear status updates.
• Facilitate effective communication and alignment between stakeholders.
• Support project documentation, dashboards, and reporting for leadership visibility.
• Manage day-to-day operations of security systems to ensure reliability and protection.
• Monitor systems, perform regular backups, and maintain user accounts in line with established security protocols.
• Contribute to safeguarding company data across desktop, mobile, and network environments.
• Collaborate with colleagues to promote security awareness and best practices.
• Conduct risk assessments, monitor network activity, perform audits, and apply security patches regularly.

Skills

Project management

Project planning

Coordination

Stakeholder communication

Communication skills

Education

Bachelor’s degree in IT or equivalent

ITIL Foundations or SAFe preferred

Job description

Job Description:

Job Title

Delivery Specialist (IT/Project Management)

Purpose of the role:

Support the implementation and delivery activities of their assigned project, including airline deliveries and related services.

In this job you will:

• Coordinate project planning, milestones, and governance activities.
• Track project progress, manage risks and dependencies, and provide clear status updates.
• Facilitate effective communication and alignment between stakeholders.
• Support project documentation, dashboards, and reporting for leadership visibility.
• Manage day-to-day operations of security systems to ensure reliability and protection.
• Monitor systems, perform regular backups, and maintain user accounts in line with established security protocols.
• Contribute to safeguarding company data across desktop, mobile, and network environments.
• Collaborate with colleagues to promote security awareness and best practices.
• Conduct risk assessments, monitor network activity, perform audits, and apply security patches regularly.

About the ideal candidate

• Bachelor’s degree in IT, computer science, or equivalent practical experience.
• Certification in IT Systems, Information Technology Infrastructure Library (ITIL) Foundations, or SAFe preferred but not required.
• Experience in the airline, travel, or technology industries is an advantage.
• Prior exposure to Amadeus products (Reservations, Fares & Pricing, or Ticketing) is beneficial.
• Knowledge of the travel business environment, client impact analysis, and Amadeus fundamentals (history, business, technology, and organization).
• Demonstrated skills in project management, project planning, coordination, and stakeholder communication to support governance and execution activities.
• Effective communication and customer service abilities.
• Positive, adaptable, and collaborative mindset that supports teamwork.
• Willingness to work in a rotating 24/7 support schedule, including weekends and holidays, with flexibility where possible.
• Comfortable with a hybrid setup (2–3 days onsite per week at BGC, Taguig).

What we can offer you

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, andas a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.