Delivery Operations Associate - Hybrid & Growth Opportunities

Fooda; Boston; Hybrid; PHP 3,444,000 - 4,070,000; Full time

Benefits offered by this job

Stock options

Health plan (medical/dental/vision)

Flexible spending accounts

Parental leave

401k matching

Lunch program (daily) & free food in/?

Free food and beverages in the office

Job summary

Fooda is seeking a Delivery Operations Associate to support day-to-day delivery operations across Boston and Washington, D.C., in a hybrid role (3 days in-office) at the Leather District office. You will report to the Delivery Logistics Manager, Northeast Region.

You are coachable, tech-savvy, and organized, with 1–2 years of professional experience. You will help track tasks, assist with client launches, coordinate deliveries, build courier networks, and produce routine delivery reports.

Qualifications

• 1–2 years of professional experience; startup experience is a plus.
• Comfortable with Microsoft Office tools and learning new software.
• Strong communication and organizational skills.

Responsibilities

• Support the Delivery Logistics team across daily operational tracking, tasks and product needs.
• Assist with new Delivery client launches and support Client Success with business reviews.
• Help coordinate Delivery restaurant scheduling, including internal and external scheduling coordination.
• Support the Delivery Logistics team in building and overseeing the delivery courier network.
• Anticipate courier needs, handle confirmations, and manage daily/weekly route changes.
• Pull Delivery reporting as needed for the team (restaurant calls/emails, internal updates, Excel reporting, pulling reports from internal systems).
• Serve as point person for Delivery account and event updates, changes, or cancellations.

Skills

Coachable

Tech-savvy

Organized

Strong communicator

Problem-solving

Multi-tasking

Tools

Excel

Outlook

PowerPoint

Word

Job description

Fooda is seeking a Delivery Operations Associate to support day-to-day delivery operations across Boston and Washington, D.C., in a hybrid role (3 days in-office) at the Leather District office. You will report to the Delivery Logistics Manager, Northeast Region.

You are coachable, tech-savvy, and organized, with 1–2 years of professional experience. You will help track tasks, assist with client launches, coordinate deliveries, build courier networks, and produce routine delivery reports.