DELIVERY MANAGER

Metrobank; Philippines; On-site; PHP 837,000 - 1,339,200; Full time

Job summary

A leading financial institution in the Philippines is seeking a Delivery Manager responsible for the technical delivery and dependency management. The role includes fulfilling SCRUM Master duties and developing project plans while ensuring compliance with IT Governance frameworks. Ideal candidates should have at least 5 years of project management experience in financial services. This position offers a chance to lead cross-functional teams and engage in complex IT projects in a dynamic environment.

Qualifications

• Holder of a Bachelor's Degree.
• At least 5 years of experience as a full-time project manager in a financial services, banking, or insurance industry.
• Proven track record of successfully managing medium to large scale or complex IT projects.

Responsibilities

• Facilitate effective project planning and execution as a SCRUM Master.
• Coordinate cross-functional teams and manage backlogs.
• Identify and manage delivery and dependency risks.

Skills

Excellent communications skills

Project management

Agile methodologies

Risk management

Change management

Relationship building

Education

Bachelor's Degree

Tools

Project management tools

Job description

Overview

The Delivery Manager is responsible for the technical delivery and dependency management through close collaboration with P11 stakeholders (i.e. Product Owner, Service Designer, Production Engineering, Shared Services) as well as other cross-functional units within the organization (i.e ITG, ISD etc.). The delivery manager performs SCRUM Master duties and responsibilities to the SCRUM team in addition to developing the project plan, scope, estimates, timelines and manage the implementation of technical projects using project management methodologies (waterfall or agile) to ensure on-time delivery while meeting business requirements and ensuring compliance to process and technical standards. The Delivery Manager is responsible for ensuring that project milestones and deliverables are fulfilled as committed, that roadblocks, risks, and issues are managed in a timely manner, and that implementation is done in compliance to the IT Governance framework.

Responsibilities

• Facilitate effective project planning, execution, and delivery while ensuring adherence to SCRUM principles and practices as a SCRUM Master.
• Coordinate cross-functional teams, lead daily stand-ups, manage backlog, and promote agile methodologies as a SCRUM Master.
• Works with the Product Owner/Manager, the working team, and collaborates with cross-functional teams within the bank and external organizations to establish project timelines and delivery and dependency planning.
• Assist the Product Owner in prioritization of projects as part of the business planning/ demand planning cycle.
• Provide weekly updates on the project Book of Work and when necessary, re-scope the projects and update project plans accordingly.
• Identify and/or assign project tasks to individual members of the project team and ensure the timely availability of each output.
• File and facilitate BAU requests and escalations needed to move the project forward.
• Schedule and facilitate conversations with bank partners to discuss project requirements and requests and to ensure delivery roadblocks are managed.
• Identify and manage delivery and dependency risks and issues.
• Ensure that our practice adheres to IT Governance framework and other relevant regulatory and compliance requirements.
• Work with Domain leads and Business Systems in establishing and improving practices, particularly in software development, project management, and related bank process integration.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Qualifications

• Holder of a Bachelor's Degree.
• Excellent communications skills (Oral/Written).
• At least 5 years of experience as a full-time project manager (directly managing a project team) in a financial services, banking or insurance industry is preferred.
• Proven track record of successfully managing medium to large scale or complex IT projects, preferably in the banking or financial sector.
• Experience in leading and managing cross-functional project teams through the entire project lifecycle.
• Strong understanding of IT systems, technologies, and methodologies relevant to banking and financial services.
• Familiarity with software development lifecycle (SDLC), Agile methodologies, and project management tools.
• Versed with different project management frameworks (e.g. Waterfall, Agile/Scrum) and preferably certified (PMP, SCRUM, PRINCE2).
• Proficiency in change management processes to facilitate smooth transitions during project implementations.
• Ability to anticipate and address resistance to change among stakeholders and end users.
• Proficient in project planning, scheduling, budgeting, and resource allocation.
• Ability to identify and mitigate project risks related to security, compliance, and data privacy.
• Ability to build strong relationships with internal and external stakeholders, including business users, IT teams, vendors, and regulatory bodies.
• A self-starter who takes initiative, can work without supervision and begin projects independently, embraces challenges, sets high standards, focuses on successful outcomes and promotes teamwork.
• A fast learner that can come up with several solutions to solve a problem and will analyze quickly to determine the best course of action.