Delivery Lead: Web, Mobile & Digital Marketing

Keka Technologies Private Limited; Hinoba-an; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

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Job summary

Nethority Technologies is seeking an experienced Service Delivery Manager to own end-to-end delivery of multiple web, mobile app, and digital marketing projects. You will lead cross-functional teams and ensure on-time, within-scope delivery while upholding quality and budget constraints.

Ideal candidates have 5–10 years in service delivery and strong skills in stakeholder management, communication, and leadership to drive client satisfaction and operational excellence in a fast-paced, onsite

Qualifications

• 5–10 years in service delivery, project management, or operations.
• Experience delivering web, mobile app, and digital marketing projects.
• Proven ability to manage multiple projects and cross-functional teams.

Responsibilities

• Own end-to-end service delivery across multiple Web, Mobile App, and Digital Marketing projects.
• Lead and coordinate cross-functional teams across development, design, QA, SEO, PPC, social media, and other delivery functions.
• Ensure projects are delivered on time, within scope, quality standards, and budget.
• Plan and monitor resources, capacity, utilization, timelines, and delivery KPIs.
• Run regular project and delivery reviews with internal teams and clients; communicate progress, risks, dependencies, and action plans.
• Identify and remove delivery blockers through effective coordination and timely decisions.
• Manage client expectations, strengthen relationships, and drive client satisfaction and retention.
• Handle escalations professionally and implement corrective actions.
• Standardize and improve delivery processes, workflows, documentation, and reporting.
• Provide leadership, coaching, mentoring, and performance feedback to team leads and members.
• Work with leadership on capacity planning, delivery forecasting, and operational improvements.

Skills

Delivery management

Cross-functional leadership

Project planning

Stakeholder management

Communication

Leadership

Negotiation

Decision making

Problem solving

Team coaching

Education

Bachelor's degree

Tools

Jira

Trello

Asana

ClickUp

Job description

Nethority Technologies is seeking an experienced Service Delivery Manager to own end-to-end delivery of multiple web, mobile app, and digital marketing projects. You will lead cross-functional teams and ensure on-time, within-scope delivery while upholding quality and budget constraints.

Ideal candidates have 5–10 years in service delivery and strong skills in stakeholder management, communication, and leadership to drive client satisfaction and operational excellence in a fast-paced, onsite