Delivery Governance & UAT Supervisor

OptoGrow - Operations Management Solutions; Mandaluyong; On-site; PHP 837,000 - 1,116,000; Full time

Job summary

A leading operations management company in Mandaluyong seeks an Operations Supervisor responsible for task governance, SLA monitoring, and User Acceptance Testing. The ideal candidate has over 25 years of experience in project coordination or operations, is familiar with tools like ClickUp, and possesses strong documentation skills. You will ensure operational standards and visibility while managing risks effectively, contributing to a disciplined and structured work environment. This position promises a dynamic work atmosphere focused on quality assurance.

Qualifications

• 25 years of experience in project coordination or operations supervisory role.
• Strong familiarity with task management tools, preferably ClickUp.
• Experience in a digital agency, SaaS, automation, or tech environment preferred.

Responsibilities

• Oversee task governance and ensure proper task logging.
• Monitor SLAs and escalate risks as necessary.
• Perform internal User Acceptance Testing (UAT) and document discrepancies.

Skills

Project coordination

Task management tools

Attention to detail

Documentation and reporting

Risk identification

Tools

ClickUp

Job description

A leading operations management company in Mandaluyong seeks an Operations Supervisor responsible for task governance, SLA monitoring, and User Acceptance Testing. The ideal candidate has over 25 years of experience in project coordination or operations, is familiar with tools like ClickUp, and possesses strong documentation skills. You will ensure operational standards and visibility while managing risks effectively, contributing to a disciplined and structured work environment. This position promises a dynamic work atmosphere focused on quality assurance.