Debt Collections Specialist: Negotiation & Payment Solutions

Recruitify_HR; Mandaluyong; On-site; PHP 360,000 - 600,000; Full time

Job summary

Recruitify_HR is seeking an experienced debt collection specialist in Mandaluyong, Metro Manila. The role focuses on handling inbound and outbound calls, negotiating payment arrangements, and maintaining precise customer records to support timely collections.

The ideal candidate will have 5–8 years in collections or customer service, strong communication and negotiation skills, and the ability to work well in a fast-paced team environment.

Qualifications

• Bachelor’s degree in Business Administration or a related field
• 5–8 years of experience in collections or customer service
• Excellent communication and negotiation skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple priorities

Responsibilities

• Handle inbound and outbound calls for debt collection activities.
• Negotiate payment arrangements with clients to resolve outstanding debts.
• Maintain accurate records of customer interactions and payment agreements.
• Educate clients about their payment options and the impact of debt on their credit.
• Collaborate with team members to meet collection targets and improve processes.

Skills

Excellent communication and nego t i a

Education

Bachelor’s degree in Business Administration or a related field

Job description

Recruitify_HR is seeking an experienced debt collection specialist in Mandaluyong, Metro Manila. The role focuses on handling inbound and outbound calls, negotiating payment arrangements, and maintaining precise customer records to support timely collections.

The ideal candidate will have 5–8 years in collections or customer service, strong communication and negotiation skills, and the ability to work well in a fast-paced team environment.