Dealer Claims Coordinator

Toyota Pasong Tamo, Inc.; Angeles; On-site; PHP 201,000 - 312,000; Full time

Job summary

Toyota Pasong Tamo, Inc. is seeking a claims coordinator to support customers and internal teams in processing body and paint insurance claims. The role involves gathering documents, obtaining insurer LOAs, and coordinating with service advisors to secure estimates and photos for claim submissions.

The successful candidate will maintain claim records, provide status updates to clients and staff, and generate routine reports to monitor claim progress and outcomes.

Qualifications

• Job responsibilities stem from automotive insurance claims workflow.
• Candidate should be able to handle documentation and customer updates.
• Experience with insurer communications is a plus.

Responsibilities

• Assists customers, Marketing Professionals, and Insurance Specialists with claims relating to car body and paint.
• Collects and examines necessary claim requirements.
• Requests estimates and pictures from the Service Department’s Body and Paint Service Advisor.
• Prepares documents and submits them to the respective insurer.
• Safekeeps claim documents.
• Secures the Letter of Authority from the insurer and follows up as needed.
• Submits additional requirements for an additional LOA when required.
• Provides updates to customers, Marketing Professionals, and Insurance Specialists.
• Prepares necessary reports.

Job description

• Assists customers, Marketing Professionals, and Insurance Specialists with claims relating to car body and paint.

• Collects and examines necessary claim requirements.

• Requests estimates and pictures from the Service Department’s Body and Paint Service Advisor.

• Prepares documents and submits them to the respective insurer.

• Safekeeps claim documents.

• Secures the Letter of Authority (LOA) from the insurer and sends follow-up if needed.

• Submits additional requirements for an additional LOA, if there is any.

• Provides updates to customers, Marketing Professionals, and Insurance Specialists.

• Prepares necessary reports.