DE033760-Business Operations Assoc Manager

Hammerjack Pty Ltd; Taguig; Hybrid; PHP 700,000 - 1,200,000; Full time

Job summary

Accenture in Taguig is seeking a Business Operations Assoc Manager for a hybrid role. You will lead the operations team, shape workflows, and drive service delivery excellence across client engagements.

The role emphasizes leadership, governance, and continuous improvement, with a focus on stakeholder alignment, reporting, and quality management to sustain high performance. Experience in admin and supervisory roles, strong communication, and openness to both BPO and non-BPO environments are

Qualifications

• At least 7-8 years of experience in an administrative role.
• At least 5 years of supervisory experience.
• Experience in Legal or Legal services is preferred
• Excellent communication skills
• Open to resources from BPO and non-BPO industry
• No tools/applications proficiency requirement
• No F&A component

Responsibilities

• Leadership and People Management
• Workflow and Service Management
• Quality and Continuous Improvement
• Client and Stakeholder Engagement
• Reporting and Governance

Skills

Leadership

Communication

People Management

Stakeholder Engagement

Quality & CI

Education

Bachelor's degree or equivalent

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Business Operations Assoc Manager

WORK SETUP: Hybrid

RESPONSIBILITIES:

• Leadership and People Management
• Workflow and Service Management
• Quality and Continuous Improvement
• Client and Stakeholder Engagement
• Reporting and Governance

OTHERS:

Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:

• At least 7-8 years of experience in an administrative role
• At least 5 years of supervisory experience
• Experience in Legal or Legal services is preferred
• Excellent communication skills
• Open to resources from BPO and non-BPO industry
• No tools/applications proficiency requirement
• No F&A component

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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