DE033504-Customer Service Associate

Accenture in the Philippines; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Job summary

Accenture in the Philippines is seeking a Customer Service Associate to act as the first point of contact for Shoppers Drug Mart stores, delivering accounting and payroll support and ensuring accurate financial processing. The role involves coordination with Back-Office teams to resolve queries and perform end-to-end services, with a Night Shift schedule in Mandaluyong.

This position requires at least 6 months of relevant experience and a valid right to live and work in the country, with on-site

Qualifications

• Standard Customer Service profile; no domain
• With at least 6 months of working experience

Responsibilities

• Act as first point of contact for SDM stores, resolving queries and providing support.
• Handle questions related to accounting, payroll, reporting, reconciliation, and financial operation.
• Coordinate with Front-Office and Back-Office teams to provide end-to-end financial processing support.

Skills

Customer service

Job description

• ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: RTO OVERALL PURPOSE: As part of the Front-Office team, you will act as the first point of contact for Shoppers Drug Mart (SDM) stores, resolving queries and providing support. This role involves handling questions related to critical accounting, payroll, reporting, reconciliation, and financial operation. RESPONSIBILITIES: The Front-Office team receives queries and support requests from SDM stores and works closely with the Back-Office team to provide end-to-end financial processing support. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekend Off Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2

• Standard Customer Service profile; no domain With at least 6 months of working experience

• ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: RTO OVERALL PURPOSE: As part of the Front-Office team, you will act as the first point of contact for Shoppers Drug Mart (SDM) stores, resolving queries and providing support. This role involves handling questions related to critical accounting, payroll, reporting, reconciliation, and financial operation. RESPONSIBILITIES: The Front-Office team receives queries and support requests from SDM stores and works closely with the Back-Office team to provide end-to-end financial processing support. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekend Off Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2

• Standard Customer Service profile; no domain With at least 6 months of working experience