Dayshift Non-Voice CSR — Up to ₱24.5k + Free Grab & Snacks

Private Advertiser; Quezon City; On-site; PHP 249,000 - 298,000; Full time

Benefits offered by this job

Free Grab Transportation

Free Snacks

Competitive salary up to ₱24,500 per月

Dayshift schedule

Comprehensive training and career dev

Supportive working environment

Career growth opportunities

Job summary

Private Advertiser is hiring a Dayshift Non-Voice Customer Service Representative to handle written communications like email and chat from customers. The role focuses on accurate information delivery, issue resolution, and maintaining a positive experience, with documentation of interactions.

Candidates should be HS/SHS graduates with solid written/verbal communication, basic computer skills, and a detail-oriented, problem-solving mindset.

Qualifications

• At least a High School or Senior High School Graduate.
• Good written and verbal communication skills.
• Basic computer navigation skills.
• Strong attention to detail and problem solving.
• Willing to work onsite at UP Ayala Technohub.
• Willing to work on a dayshift schedule.

Responsibilities

• Handle inquiries and concerns through non-voice channels like email and chat.
• Provide accurate information and effective solutions.
• Assist customers with account-related inquiries and requests.
• Maintain professionalism and ensure a positive customer experience.
• Document interactions and update records accurately.
• Meet established performance and quality standards.

Skills

Written communication

Verbal communication

Attention to detail

Problem solving

Basic computer skills

Dayshift

Onsite work

Education

High School / Senior High graduate

Job description

Private Advertiser is hiring a Dayshift Non-Voice Customer Service Representative to handle written communications like email and chat from customers. The role focuses on accurate information delivery, issue resolution, and maintaining a positive experience, with documentation of interactions.

Candidates should be HS/SHS graduates with solid written/verbal communication, basic computer skills, and a detail-oriented, problem-solving mindset.